How to troubleshoot when the Manual-Link VPN get disconnected on SCR 50AXE?
Zyxel_Jerry
Posts: 1,376 
Guru Member
Guru Member
in Other Topics
Navigate to Site-wide > Monitor > Security router > VPN connections
If the status in the Monitor page displayed disconnected, please make sure both sites device are online on Nebula.
If the sites on the device are all online and there is no internet disconnection, please follow below steps to create a ticket to us.
https://community.zyxel.com/en/discussion/18434/how-to-create-a-ticket-on-the-nebula-control-center
Zyxel
0
Categories
- All Categories
- 439 Beta Program
- 2.8K Nebula
- 193 Nebula Ideas
- 121 Nebula Status and Incidents
- 6.2K Security
- 473 USG FLEX H Series
- 311 Security Ideas
- 1.6K Switch
- 82 Switch Ideas
- 1.3K Wireless
- 44 Wireless Ideas
- 6.8K Consumer Product
- 282 Service & License
- 445 News and Release
- 88 Security Advisories
- 31 Education Center
- 10 [Campaign] Zyxel Network Detective
- 4.3K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 93 Security Highlight