How to troubleshoot when the Manual-Link VPN get disconnected on SCR 50AXE?
Zyxel_Jerry
Posts: 1,376 
Guru Member
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Navigate to Site-wide > Monitor > Security router > VPN connections
If the status in the Monitor page displayed disconnected, please make sure both sites device are online on Nebula.
If the sites on the device are all online and there is no internet disconnection, please follow below steps to create a ticket to us.
https://community.zyxel.com/en/discussion/18434/how-to-create-a-ticket-on-the-nebula-control-center
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