-
Does SCR 50AXE support bridge mode?
The SCR 50AXE does not support changing the mode. There is only router mode in the SCR 50AXE model. If you require bridge mode, please consider other models. https://www.zyxel.com/global/en
-
How can I change Organization and Site for a Device?
At License & inventory> we can change the device from other organization to other site. Please make sure the account privilege is admin or delegate and has been added to the administrator list of other targeted organizations. Tick the checkbox in front of the device and then select "Change organization". After that can…
-
[Nebula]Which ports/IPs need to be allowed if the firewall is behind NAT?
Question Which ports/IPs need to be allowed if the firewall is behind NAT? Answer Navigate to Help Center > Firewall Information. This list provides a guide to help you create firewall rules for the Zyxel Nebula Control Center
-
[Nebula] How to check if firewall is blocking RTP packet?
Question: How to check if firewall is blocking RTP packet? Answer: On Nebula, go to Monitor > Firewall > Event log and enter source IP or destination IP in "Keyword" to check if RTP traffic is blocked by security services or security policy.
-
[Nebula] What is the default security policy rule for Nebula firewall?
Question: How can I set the default policy for clients? What is the default security policy rule for Nebula firewall? Answer: On Nebula > Configure > Firewall > Security policy, click on "Implicit allow rules". You can find the default security policy rules as follows. Allow LAN to Any Allow LAN to the appliance
-
[Nebula] Where do I configure firewall on Nebula cloud?
Question: Where do I configure firewall on Nebula cloud? Answer: For ATP and USG FLEX series, you can configure firewall in Configure > Firewall. For USG FLEX H series, "Configure" doesn't list Firewall as an option. USG FLEX H supports Cloud Monitoring Mode only on Nebula in uOS 1.10 and 1.20. [Nebula] How to manage USG…
-
Is it possible to configure VLAN tagging for each port in Nebula on the Security Router?
The Secuirt router does not support to link a VLAN to each LAN port. It required a management switch to manage Vlan tagging. Below are the guide to set up Vlan on switch How to configure VLAN for web-managed switch? Tutorial of Switch VLAN Configuration (V4.80)
-
Is it impossible to change the LAN port of SCR 50AXE to distribute other VLANs?
The SCR 50AXE does not support to link a VLAN to each LAN port. It required a management switch to manage Vlan tagging. Below are the guide to set up Vlan on switch How to configure VLAN for web-managed switch? Tutorial of Switch VLAN Configuration (V4.80)
-
[SCR] How do I back up the configuration for my SCR50AXE security router?
Question: How do I back up the configuration for SCR50AXE? Answer: You don't need to download the configuration as a backup, the configuration is saved on the Nebula site.
-
[SCR] Why I can't find remote access VPN setting for SCR50AX?
Question: Why I can not find remote access VPN setting on SCR50AXE? Answer: SCR50AXE supports site-to-site VPN, but does not support remote access VPN.
-
[SCR] I can't find the SSID on my device after configuring WiFi 6E on SCR50AXE
Scenario: Why I cannot find the SSID on my smartphone? Answer: Check if 6GHz WiFi is enabled for the SSID Go to Monitor > Devices > Security router, scroll down to status Go to Configure > Security router > SSID settings, and check if 6 GHz is included in band mode. If still cannot find the SSID after confirming the SSID…
-
[SCR] How to configure bandwidth control on SCR50AXE?
Question: How to configure bandwidth control on SCR50AXE? Answer: SCR50AXE does not support bandwidth control.
-
[SCR] Does Security Router SCR50AXE support bandwidth control?
Question: Does SCR50AXE support bandwidth control? Answer: No, it's not supported by SCR50AXE.
-
[SCR] How to set up VLAN interface on WAN port for SCR via local WEB GUI?
1.Open browser and key in Gateway IP address : 192.168.168.1(default) to access Web GUI 2.Click the icon of the Connectivity 3. You can manually edit your VLAN Interface on this page by enable the VLAN option.
-
[SCR] How to set up VLAN interface on WAN port for SCR on Nebula?
1.Navigate to Configure > Security router >Interface. 2. Click Edit icon on WAN Interface 3. You can find the VLAN ID settings on this page. Enable the VLAN option and enter the VLAN ID in your WAN settings, then click 'Save' to complete the configuration of your WAN interface's VLAN ID.
-
Does SCR support configuring Priority (PRI) in 802.1Q VLAN settings on WAN?
Does SCR support configuring Priority (PRI) in 802.1Q VLAN settings on WAN? The SCR support to set up VLAN interface on WAN interface You can refer to the article below: [SCR] How to set up VLAN interface on WAN port for SCR on Nebula? [SCR] How to set up VLAN interface on WAN port for SCR via local WEB GUI? For advance…
-
How to make NAT Loopback works on SCR 50AXE?
If you encounter a scenario where you're unable to forward a network request back to the same network using a domain name on the WAN IP address, you can follow the guide below to manually set up NAT Loopback. Note: 1.Require a domain name for your WAN IP address. 2.The mapping ports on external and internal ports must be…
-
How can I change the WAN IP address on SCR via the local web GUI?
1.Open browser and key in Gateway IP address : 192.168.168.1(default) to access Web GUI 2.Click the icon of the Connectivity 3. You can manually edit your WAN Interface on this page.
-
[Nebula] Why my SCR50 AXE cloud symbol is blinking on the SCR device?
When SCR 50AXE cloud symbol is blinking Green, it means the device currently can reach the Nebula but the device is not registered at the moment. When you are installing SCR device you may see the cloud symbol blinking green. When the SCR 50AXE cloud symbol is blinking yellow, it means the device is not available to reach…
-
[Nebula] How to collapse the menu on Nebula?
Question: How to collapse the menu on Nebula? Answer: Click on the icon to collapse or expand menu.