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Why Security router SCR 50AXE cannot boot up?
If your security router doesn't boot up, please follow these verification steps: 1.Ensure the power adapter is properly connected and functioning. Try different power outlets if the issue persists. 2.Unplug all Ethernet cables and check if the device can boot up without any cables connected. 3.If the device does not boot…
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Will the prevention features still be active after Elite Pack license expire?
The threat management function will continue to operate even after the license has stopped or expired. To verify if threat management is still active, attempt to access the domain ' www.goooooooooooooooooooooooooooooooooooooooooooooooooooooooooogle.com' If the website is inaccessible and event logs appear on the Nebula…
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How to reset security router USG LITE 60AX?
To reset the Security router, press and hold the reset button for at least 8 seconds. For more information, please refer to the User Guide as link below https://download.zyxel.com/USG_LITE_60AX/user_guide/USG%20LITE%2060AX_V2.00_Ed5.pdf
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How to reboot the security router through Nebula?
You can go to Site-wide > Monitor > Devices > Security router > Click reboot the device on the Nebula Note: It is not possible to reboot the device when security router show disconnected from Nebula.
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How to turn off the power on security router?
You can turn off the security router by unplugging the power cable. Note: It is not possible to turn off the security router through Nebula.
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How to check Elite Pack license status on Nebula?
Navigate to Organization-wide >License &inventory >Licenses You can view your license details status on the page.
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Do I need the Nebula Pro pack if I have already purchased the Elite pack?
The Elite Pack License is available for the USG LITE 60AX and SCR 50AXE hardware models. If you have already purchased the Elite Pack, you don't need to buy the Nebula Pro pack for your security router. The Elite Pack includes the Nebula Pro pack. For more information, please refer to the link below:…
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How to set up WAN setting for USG LITE 60AX?
To config USG LITE 60AX WAN settings, you can go to Nebula. Navigate to Site-wide > Configure >Security router > Interface Click the edit icon on the right You can select the WAN type under the Interface properties
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How to turn off Wi-Fi on model SCR 50AXE
Navigate to Configure >Security Router > SSID settings Disable the enabled button, then the Wi-Fi on SCR 50AXE will be disabled.
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If I select a wrong license in a shopping cart, how to cancel it?
To cancel the selected license, you can go to shopping cart and click the remove icon on the right of the field. If you have more questions about purchasing a license, you can contact us
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Does the Elite Pack license can assign to the firewall series?
The Elite Pack License is available for the USG LITE 60AX and SCR 50AXE hardware models. For more information, please refer to the link below: https://www.zyxel.com/global/en/elite-pack
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What is the LED light status on USG LITE 60AX?
The following are the LED status of USG LITE 60AX For more information, you can refer to the User Guide What is the LED status when blinking between from amber and green on the USG LLITE 60AX? Fast Blinking between amber and green ( 300 milliseconds interval): The Zyxel Device is booting up Slow blinking between amber and…
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What should I do if my USG LITE 60AX is not connecting to Nebula?
Check your internet connection: Log in web GUI and check the wan settings, you can refer to the following link below how to check if the WAN connection for USG LITE 60AX? Verify the device connection: Make sure the USG LITE 60AX is powered on and correctly connected to your network. Reboot your devices: If the issue…
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How to check WAN connection for USG LITE 60AX?
To access the local web GUI, connect an Ethernet cable directly to one of the LAN ports (1-5), then open a web browser and enter the default IP address: https://192.168.168.1 After logging in, go to Configuration > Network > WAN Settings, then click on Connection Test to check if the connection is active.
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How to Connect Sonos System to Zyxel SCR 50AXE
To connect Sonos System to SCR50AXE, please update your SSID profile's security mode to WPA3. Follow these steps: Go to Site-wide > Configure > Security Router > SSID Advanced Settings > Network Access > Security Options. Change the security mode from WPA Personal with WPA2 to WPA3. After applying the settings, wait for…
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How to setup Nebula VPN for security router?
When your sites are under the same organization on Nebula, you can enable Nebula VPN to establish a tunnel between the two sites. Navigate to Site-wide > Configure > Security router > Site-to-Site VPN Enable the Nebula VPN Select the Nebula VPN topology to Site-to-Site If you are not using the Public IP, please enable the…
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How to allow the port on Security router?
Navigate to site-wide > Security router > Firewall Go to Security Policy To configure the firewall rule to allow a specific port, follow these steps: Click Add New Rule. Configure the following settings: Enabled: Enable the rule. Name: Give the rule a name. Action: Set to Allow. Protocol: Choose the protocol you want to…
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How to access USG LITE 60AX local web gui?
To access the local web GUI, connect an Ethernet cable directly to one of the LAN ports (1-5), then open a web browser and enter the default IP address: https://192.168.168.1 If you are unable to access the local web GUI, please check the LAN interface IP address of the security router. Refer to the article below for more…
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How to check the Lan Interface of Security router(SCR 50AXE/USG LITE 60AX)?
Go to Site-wide > Configure > Security router > Interface The default LAN IP subnet settings for the security router are 192.168.168.1/24
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How to collect diagnostic file on Security router USG LITE 60AX Local WEB GUI?
1.You need to access local web GUI. 2.Go to Maintenance > Diagnostics > Diagnostics > Click "Collect Now" After the collection is done, click "Download" the diagnostic file to your computer