How to troubleshoot when the Nebula VPN get disconnected on SCR 50AXE?
Zyxel_Jerry
Posts: 1,359 
Zyxel Employee
Zyxel Employee
Navigate to Site-wide > Configure > Security router >Site-to-Site VPN
If the status in the Monitor page displayed disconnected, please make sure both sites device are online.
If the sites on the device are all online and no internet disconnection, please follow below steps to create a ticket to us.
https://community.zyxel.com/en/discussion/18434/how-to-create-a-ticket-on-the-nebula-control-center
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