[SCR] Why my PC/Laptop cannot connect to WiFi?

Zyxel_Melen
Zyxel_Melen Posts: 2,403  Zyxel Employee
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
edited 5:48AM in Other Topics

Please follow the below steps to troubleshoot:

  1. Please upgrade your Wi-Fi adaptor to the latest driver version. This is because some Wi-Fi adaptors might have issues when connected to Wi-Fi 6 SSID. https://www.intel.com/content/www/us/en/support/articles/000054799/wireless.html
  2. Change the security option of the SSID from WPA2 to WPA3.