Dear Valued Customer, As part of our end-of-life plan, the Nebula Orchestrator portal and its SD-WAN service will enter maintenance mode. To maintain service continuity, we will be implementing design changes in the Nebula 18.20 release, scheduled for October 21, 2024. This update will separate login process for accessing…
Dear Astra Users, We are constantly striving to enhance our services and provide the best possible experience for you. We want to inform you about some upcoming maintenance work. On August 14th, 2024, from 2 a.m. to 5 a.m. (UTC+0), we will conduct a database upgrade to improve our platform's stability and ensure a smooth…
We have a solution to protect your business with this exclusive offer now! Elevate and protect your business today. Purchase a 2-year Gold Security Pack and trade in a legacy* Zyxel security firewall*1 (USG and VPN) to get a new USG FLEX firewall for FREE! Ensure your business remains protected with this exclusive…
SecuReporter supports an interface for software to directly interact with the SecuReporter cloud platform. These APIs empower SecuReporter users to retrieve device logs from the past 31 days using an API token. With the SecuReporter OpenAPI, you can easily access your device data through HTTP requests using any programming…
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The latest Astra release features empower new capabilities to help users gain deeper insights and better device and application management, enhancing operational efficiency and security. This release includes the following features: Feature Enhancements and Consolidated Bug Fixes 📣 Device Insight Integration Astra has been…
Dear Zyxel Users, We are delighted to announce the upcoming launch of Zyxel Account 3.0, set to roll out shortly. While the process remains familiar, you'll notice some refreshing changes aimed at enhancing your experience. What Stays the Same Your sign-in process is as straightforward as ever. You'll continue to use your…
Dear Valued Customer, We are constantly striving to enhance our services and provide the best possible experience for our valued customers, and we want to let you know about some upcoming maintenance work. On June 2nd, 2024, from 6 a.m. to 10 a.m. (UTC+0), we will conduct a database upgrade to improve our platform's…
Dear Zyxel Users, The system had some issues due to an incident. Issue Started from: 2024-04-23 03:33 (UTC+0) Resolved: 2024-04-23 12:09 (UTC+0) Issue Symptom & Risk: 1. Some users might not be able to receive email from Zyxel. 2. Some users could not log in to myZyxel Portal because they could not receive a 2FA email. If…
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