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Where do I report false positive for Reputation Filter
A local restaurant made its' way on the false positive list. The IP of the restaurant is: 198.71.232.3 https://hamachichicago.com/ I have manually allowed it for my site but for some reason their web site is coming up as a botnet under IP reputation however URL list is categorizing it correct as restaurant. Thank you,
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Is my Flex 100 hacked? Traffic out of the bleu blocked
Today, all clients started to have issues getting to the "internet"No matter what web page that was requested the Flex content filter blocked. After disabling the content filter basic web is working again, somewhat... However, special port requirements are blocked. Although configured to be allowed for outbound traffic.…
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USG1100: help me to manage my configuration files
I had to replace my firewall (USG1100) as it suddendly broke down. I had previously saved the configuration file (startup-config.conf) in order to apply all the settings in the new machine. After reading many forum I renamed the good configuration file (configurazioneUSG1100.conf) before uploading it to the new USG. After…
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ZyXEL USG Flex 200 as SSL VPN Client
Hi, Is it possible that the ZyXEL USG Flex 200 can be use as a SSL VPN Client?
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Botnet connexions and logs
Hello, I got in my daily report an IP blocking from one of my device flagged as a botnet.I wanted to get more information about it and checked my logs. So I looked for the botnet IP in my syslog server and couldn't find anything. If I seek for device IP and the datetime the event happened, can't find anything related to…
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Application specific BWM in Flex 100
Hello, Is it possible to define traffic priorities (mainly) and/or bandwidth for specific Apps Patrol -identified applications? It seems to be so that BWM policy is possible to be done only for pre-defined Application Groups? K
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USG-FLEX 700 HA Issue
We are trying to configure the
Device HA pro in USG Flex 700 and getting below error whenever trying to enable
the Device HA. "CLi Number: 0 Error Number: -45050 Management interface cannot join to Vlan interface"
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ZYWALL USG 20
Hi, our usg 20 is rebooting every 15-20mins with the error ctipd.bin is dead. I have updated the firmware to latest 330BDQ9ITS-WK48-r74988 and checked that content filtering is turned off. But issue still persists. I am experiencing this on both usg 20 routers that we have. Are there any other things we can do?
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2 Internet connections, 1 ZyWall 310, 2 Different paths based on FW rules.
Hello All, I am new to Zyxel products and not fully briefed on what is and is not possible in general on most firewalls. I know how I would like it to work, but thus far after a couple of days doing the Google thing, I am still stuck. We have just had a second internet connection installed in our office, a Fiber. We have a…
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Event Viewer RAS Error 720 connecting to a L2TP VPN (Windows)
Today I encountered this kind of problem: a (new) user was not able to connect via L2TP to the corporate network.User followed correct instruction and everything worked as intended. I tested credentials kit in another computer and worked like a charm; however, the laptop was not cooperating with the connection, even after…
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USG40 / USG60 license phase out IDP
Hi, Our company uses many USG40 and USG60 devices with UTM licenses, my question is that the IDP signature update expired on 12.31.2022, the IDP service is currently in the grace period on our devices. My question is, after the grace period is over, is the service automatically turned off on the routers? Or will the IDP…
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USG 1900 Secu Report
Dear all, Is the secu report can view in live?
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Client/Server SSL VPN - Access from Company LAN to Client machine possible?
We are using SecuExtender for a SSL VPN connection from Home to our Company LAN via USG110. Works fine since weeks and the users have access to our Company LAN, Server Shares and Email inboxes.But is it possible to get access also in the opposite way from Comapny LAN to the VPN client machine, when the VPN tunnel is…
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FLEX100 Remote mgmt issue
Hello, we have installed a new FLEX100 in an enterprise internet connection with fixed public IP configured on the wan port. The ZyWALL is connected and the LAN has internet access. The problem is that the ZyWALL doesn't allow the remote management via https. only via SSH or SSL. But it allow https via LAN. All security…
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SecuReporter Notification
Hello, Since this morning we have been receiving a bunch of Secu reporter alerts as below I checked my account and the notifications are disabled. Do you have an explanation?
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BotNet detected on my TV. What to do?
Hello, in my USG FLEX 200, in the Threat Report - Reputation Filter report, I have some blocked IPs marked as BotNet (Thread category).There is nothing more than these IPs in this report. The victim host is my TV. What does it mean? Someone gain control on my TV? Is it one of the TV Apps which is involved? Kind regards
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ZyWall USG 40, Unable to upate to 4.73, Checksum Error
I try to update a USG 40, from 4.72 (running) to 4.73. The StandBy is V. 4.39. Direct Update gives Error: Firmware update fail – checksum error, code: 400 Manual Update by FileUpload results in a reboot, but Update fails and version remains 4.72. Do you have some more ideas? I have this problem on two devices.
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How & where to find the ADVANCED THREAT PROTECTION LOG of Top Site Detected/Blocked?
I'm just curious if is possible to view all the logs of the Top Site Detected/Blocked? if what website is blocked and what is the computer IP Address of the users? Thank you very much.
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I Cannot login to USG-310 after update firmware version
:'( :'(
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VPN IPsec no traffic
Hello community happy new year to all I have to connect 2 sites by a VPN IPSec, site A has a pfsense firwall and site B has Zyxel USG 210 the tunnel is up, both phases (1 and 2) but no traffic between the networks something wrong with the firewall policies on the USG but I can find the issue here are the settings: Pfsense…