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ATP 700 showing wrong CLI command when trying to login
Has anyone had an issue with an ATP700 not logging in it just times out and then shows an error of wrong CLI command, device timeout or device logout. Its on the latest firmware since November is in standalone mode and disconnected from SecuReporter but is passing traffic fine. No ports open on the WAN appart from ICMP.…
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PMS hôtel intégration with UAG5100 for Billings
Sir, good evening, please, how to interconnect our zyxel UAG5100 router with our hotel management PMS? After installing our PMS, we will need your API for interfacing. Could you please send us it for download? thank you in advance
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Client VPN access to site A and B
Hi I am trying to create a senario link the one in the picture. Now: VPN Client can connect to Site A and access local resources. Site to Site VPN between Site A and Site B is working. I want users on VPN Client to be able to acces both Site A and Site B, througth the Site to Site VPN. How to do that?
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IPSEC Secuextender IkeV2 not working in MacOS
Hi, all. I hope my question wasn't already answered: I took a look around but didn't find it. If so, please excuse me. Back to the topic, as per subject, we're trying to connect to a IPSEC VPN via MacOS. We used the way by getting configuration from server, giving IP and credentials. Configuration went well and we got the…
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ATP500 and rekey time in phase1 for ipsec VPN tunnels
Hi I have a IPSEC tunnel, the other side is a Sophos device. We have intermittent disconnections and the Sophos guy says that it's due a bad rekey time. The remote log shows: "Received IKE message with invalid SPI" They have the tunnel configured in Phase1 for SA LifeTime of 10800s with a re-key margin of 360s, but I can't…
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usg60w wifi and lan1 > a customer wiped one of their remote office routers
After a cable outage, the customer not only power cycled everything but used a point to hard reset the router. They use wifi to update handheld tablets for delivery drivers. I used the wizard to set up the wifi but it shows on the home/monitor screen as being on lan1 but in expert mode it shows outgoing interface lan2. Can…
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Firewall reboot randomly
I have an ATP700, ATP500, and USG 210 firewall, and they randomly reboot on their own. I already have the last firmware, what can I do?
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antispam works just with pop and stmtp ?
Hello Support, I'm trying to test spam email but It doesn't work. I think it works just with pop and smtp. I can't use it because I use stmp with ssl and pop as well. I'm wrong ? Please let me know. thank you roberto
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Link Zywall IPSEC Client with AD Server
Hello, Is it possible to link an AD server to the Zywall IPSEC VPN client for remote connection. At a client, I had an AD server linked to SSL and everything worked. The connection no longer works since he switched to the IPSEC client Thank you for helping me Cdt Alex
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change password VPN users
Is there a way to have the end user automatically change the VPN user password?
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USG 60 NAT problems on port 5060 udp (sip)
Good morning,
I cannot correctly configure nat on USG 60 on port 5060 udp. Specifically I need to configure the nat from Wan1 (public ip) port 5060 upd to lan 192.168.1.201 port 5060 udp. Other nat configurations (smtp or pop3) work fine. The SIP ALG service (port 5060 udp) of the USG60 is disabled. Waiting for your reply…
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Using Forticlient with ATP200
We have a requirement to use Forticlient to connect to an ATP200 .. the client connects to multiple VPNs .. and the Forticlient keeps knocking our the Windows native VPN Is it possible ? .. to use Forticlient with Zyxel ATP200 .. currently we are connecting with IPSec VPN .. but will do SSL VPN if that is the way to make…
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ATP500 - Nebula - Unable to connect/ping to VPN devices
We have VPN client-to-site configured. The clients can connect to devices on the on site network and also resolve dns requests with the onsite dns server. But since a factory reset of our nebula device, we are not able to ping or connect to the devices from onsite to the client. Is there something wrong with the…
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Problems with content filters in school
In a school we use a content filter on the Zyxel USG110 to protect the students. It works very well but there is still room for improvement. When I search for a porn site on Google, the site is displayed with a preview image... when I click on it, it is then blocked by the filter .. perfekt. How can I avoid pornographic…
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PX3321-T1 firmware and WPS
I have two questions about my PX3321-T1. I'd like to know where I can download its firmware, if there's a new version, and why I can't disable WPS, even when I click on the disable button, it's still enabled and grayed. Firmware version: V5.44(ACHK.0)b4_G1_20230719
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Activating or not the 2FA for the VPN user profiles does not make any difference
I activated 2FA for IPSec VPN users, then generated via the integrated wizard the android and windows configurations freshly. There is no pop-up for the 2FA when connecting, even if the VPN user profiles have the 2FA activated. When 2FA is activated via the web-based login, a popup window for the 2FA code appears. That…
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SecuReporter and VPN user connections logging
It is important nowadays also to be able to see the VPN connections by date+timestamp, duration, username, from where- for a while back, eg a month. It is similar to ADP logs, it can help see if a sustained attack is occuring, and from where, and what is targeted. Given that the logfile capacities on firewall are…
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IPSec VPN does not work with latest MacOS, restoring a configuration does NOT reinstall the VPN part
Hi all, I have seen the instructions posted in the VPN section and followed them to install IPSec VPN on the newest MacBook with newest MacOS. Older MacOS and notebooks worked fine with the IPSec VPN. Before: IPSec VPN works for Androids and Windows and older MacOS, but does not work with the newest MacBooks with newest…
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Setting up Firewall USG60
When Im trying to connect to my USG60 it always shows HTTPS with a red text and with a line crossing those letters, port 8443 (https://192.168.0.1:8443/) is used as a default when I have typed in the IP address to my USG60. I dont know where to sort this, if its a security setting in the firewall or if its a security…
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"Wrong CLI command, device timeout or device logout" after firmware update
I update firmware in USG Flex100W from 5.39(ABWC.0) to 5.39(ABWC.1) during the update I got error message "Wrong CLI command, device timeout or device logout". Despite this device rebooted and in system status screen it says "Firmware update ok". Same error message came when device was rebooted after this. Despite this…
