BLS_Philippines

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Let me provide first the console cable. Thank you.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
Zyxel_KevinPosts: 353 Master MemberApril 11 Hi @BLS_Philippines , Thanks your reply, We need to clarify the current status of the device through the console. We can have remote session to assist you. Thank you Sir Kevin the problem is I cannot connect to the Zyxel firewall via LAN

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
Fred_77Posts: 106 Ally MemberApril 5 Could you connect via console cable and share what you see when usg boots up? I do not have a console cable. Do I need one?

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
Are you pressing the reset in as the USG is on? Yes it is on.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
If I turn on the device there will be a one time green light blink on WAN and LAN then nothing even if I connect to WAN and LAN port.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
No the power is not red both PWR and SYS have green lights.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
I tried hard reset by pressing the reset button for 15 seconds but nothing happens.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
How will I do that? I do not have a backup config.

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023
So this a new setup? No it is not a new setup. Last month the device just not working. Is PWR and SYS light on? Yes the PWR and SYS lights are on. Does PC connected to USG get a IP in the 192.168.1.xx can you log in to the USG? Even if I am connected to the device I am not geting any network response. I cannot log in to…

in Zyxel USG Flex 100 no connection to wan and lan Comment by BLS_Philippines April 2023