Zyxel_Bella  Zyxel Employee

Comments

• Dear customer,

   

  Thanks @danyedinak @PeterUK in wax510d firmware checksum error on USG40W running V4.62(AALB.0) Comment by Zyxel_Bella April 14

• Hi @LuisFlavio

   

  What’s difference of configurations between visiting network and the main network?

  Le…

  in conexão ruim para aparelhos Apple Comment by Zyxel_Bella April 9

• Hi @BVT

   

  After checked the site, we found you use the Tag on all APs but missed to assign on these 2 APs.

  The APs …

  in No power for 2.4 or 5ghz once the AP is added to Nebula Comment by Zyxel_Bella April 9

• Hi @LuisFlavio,

   

  Can you provide how many APs are there in the meeting room and total clients amount and their applications?<…

  in conexão ruim para aparelhos Apple Comment by Zyxel_Bella April 8

• Hi @LuisFlavio

   

  From your screenshot, the client with low Tx/Rx rate are all connecting via 2.4GHz which performance is much …

  in conexão ruim para aparelhos Apple Comment by Zyxel_Bella April 7

• Hi @PeterUK

   

  Thanks for always sharing and concerning the experience of Zyxel product.

  We’re checking the mech…

  in Does WAX510D support 40MHz on 2.4G? Comment by Zyxel_Bella April 7

• Hi @Logics

   

  NWA1123-AC-PRO supports ZON above firmware V5.01p0, can you click clear and rescan to check again? My NWA1123-AC-PRO …

  in Nebula Cloud Service Incident - 2021-03-30 00:30 - 2021-03-31 01:30 (UTC+0) Comment by Zyxel_Bella April 6

• Hi @InterLAN

   

  Can you provide us the firmware version information of WAX510D?

  We’ll test the steps as yours and f…

  in wax510d firmware checksum error on USG40W running V4.62(AALB.0) Comment by Zyxel_Bella April 6

• Hi @Wookie

   

  Thanks for updating the co-work experience with your neighbor. DCS is to let AP auto scan and choose channel, but if …

  in random disconnects with NWA1123AC-v2 Comment by Zyxel_Bella April 6

• Hi @businessuer

   

  Nebula provides load balancing to balance network traffic among multiple APs.

  You can c…

  in Fail Over From 1 AP to Another Comment by Zyxel_Bella April 1

• Hi @Paradeiser

   

  Welcome to Zyxel community!

  Can you provide NWA5123-AC are controlled by Zywall110 upgraded …

  in Bricked AP Comment by Zyxel_Bella April 1

• Hi @BVT

   

  Welcome to Zyxel Community!

  When APs add to Nebula, are they in status online?

  You have to w…

  in No power for 2.4 or 5ghz once the AP is added to Nebula Comment by Zyxel_Bella April 1

• Hi @Wookie

   

  Yes, enable DCS client aware will avoid APs change channel if clients are connected.

  Thanks for al…

  in random disconnects with NWA1123AC-v2 Comment by Zyxel_Bella April 1

• Hi @PeterUK

   

  Only 2.4GHz has coexistence when detect legacy device but 5GHz will not.

   

  Rega…

  in Does WAX510D support 40MHz on 2.4G? Comment by Zyxel_Bella April 1
• Hi @Logics
  
  Thanks for inquiry the information.
  The ZON Utility does not support Mac OS.
  You have to use Windows to install ZON Utility.
  
  
  

  in Nebula Cloud Service Incident - 2021-03-30 00:30 - 2021-03-31 01:30 (UTC+0) Comment by Zyxel_Bella March 31
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