iKP

Dear Bella, The problem is solved, I reinstalled the firmware. Thank you

Dear Bella, When is this expected to be resolved? The device serial number is S212L23101721. I set the dns address but it still breaks. There is another such device that works normally. Thank you

Dear Bella! I set on the AP address to 8.8.8.8 DNS but it is still discontinuous. I switch on the Support request. Thank you

I managed to access it through the firewall (USG60)

Problem solved

I tried to register from the email address associated with this username. (I don't want to post here)

Dear Melen, The Nebula owner is my Gmail address but I made the purchase from my business email address ( order number ZNET211004-4980-27147) and business email is register on Nebula. If I want to register through the Gmail Account then the answer I used this code. Thank you!