Nebula MSP Pack License register problem
Dear Zyxel,
I bought a Nebula MSP Pack License, but when I want to register I get this message:
Http failure response for https://ccapi.nebula.zyxel.com/nebula/v11/helper/account-license: 500 OK
Thank you for your help.
I bought a Nebula MSP Pack License, but when I want to register I get this message:
Http failure response for https://ccapi.nebula.zyxel.com/nebula/v11/helper/account-license: 500 OK
Thank you for your help.
0
All Replies
-
Hi @iKP,
Welcome to Zyxel community!
May I know the account you try to register MSP Pack License is as same as your Zyxel community account?
If yes, I will help to check this issue.
If not, may you PM me your Nebula account to me to check?
0 -
Dear Melen,
The Nebula owner is my Gmail address but I made the purchase from my business email address ( order number ZNET211004-4980-27147) and business email is register on Nebula.
If I want to register through the Gmail Account then the answer I used this code.
Thank you!
0 -
0
-
I tried to register from the email address associated with this username. (I don't want to post here)
0 -
0
-
Hi @iKP,
The issue had been fixed and I found you had already registered your MSP Pack License.
Hope you can enjoy MSP Pack feature.
I also want to share this topic to other user who wants to register MSP Pack License but have no idea where to register it.How to register MSP Pack license to my Nebula account?
0
Zyxel Employee
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 144 Nebula Ideas
- 94 Nebula Status and Incidents
- 5.6K Security
- 238 USG FLEX H Series
- 267 Security Ideas
- 1.4K Switch
- 71 Switch Ideas
- 1.1K Wireless
- 40 Wireless Ideas
- 6.3K Consumer Product
- 247 Service & License
- 384 News and Release
- 83 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.2K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 83 About Community
- 71 Security Highlight
