jpblanch75  Ally Member

disconnected because of reason 8. this happens even when it's the only device on the access point. Roaming is disabled. Multiple devices doing this

Well, it appears I spoke too soon. Its funny because right after I unplugged it, I

It appears that I may have fixed my issue. So far I believe I had a device causing the failure. Been running Ping Plotter for an hour now and not dropped packets.

I can't can 't seem to resolve this issue. I've Ivtr8ed every setting. All devices either has micro disconnections or it just won't pass data but stay connected. My 2.4 utilization is very high as well. It's not about my neighbors. maybe I have a devices on the 2.4 band causing this. That will be a tough find.

Well, latest firmware update seems to have taken care of the issue. A bit more time and I'll know for sure. Seems like someone in engineering knew about the issue. No thanks from here though.

Its not a specific device. It's anything on the 2.4 network. Pinging google.com while my laptop is connected to 2.4G SSID SAME on 5G!

Well because if i change the setting to Multicast to unicast my Garage doors and Cameras don't stay connected. Its not specific to my current AP's because it started happening while using my previous NWA210AX APs as well. Setting Fixed Multicast to 12mbps and Unchecking the boxes for AMPDU and AMSDU also help. At the…

Well my issues persist, I'm not looking for a work around since I'm in standalone mode now. The changes I made are better but has not resolved it. It's definitely a multi cast issue on the 2.4 radio that started happening with a firmware update on my nwa210ax APs and are still happening with these new APs.

If I do that I won't be using wireless N. I had to change Multicast to unicast for Fixed Multicast. 12 and 54 have been the most stable but not fixed 100%. Wlan rate control has always been 5.5mbps. I also have to leave those two settings unchecked above as you mentioned that isn't in nebula.

Well I don't have time for that. You guys always ask for the most time consuming things from customers. I decided to try something…. I reset the APs and changed them to Standalone Mode. Problem persisted. Then I started looking at the 2.4 Radio Profile and found the Aggregation settings and Multicast setting. The Default…

Delete

yes I have already made those changes and put them back. I can hear my cameras saying it lost Internet and my garage doors cannot be controlled as they are always disconnected from the cloud.

I unfortunately don't have the time to do what you asked. I was able to fix the issue though mostly by enabling Smart Mesh, setting all the APs to the same channel and while this didn't work any better before Smart Mesh, I enabled 160mhz as well. Now with this setup I can consistently get 750Mbit/sec to 940Mbit/sec on both…

Roaming is an AP/Client thing. But if you use different APs then they likely won't roam as smoothly. With normal data it will be fine but for Video meetings or WiFi Calling you could have issues. If you only use the Zyxel APs for your WiFi you should be fine.

I was just going to post here saying that a device on your network is causing the issue. I'm glad you got it resolved. I will say though having multiple non-managed switches can cause issue on a network. It is usually best to have at leave one so you can setup STP and have one core switch.