Disconnect all the time
Freshman Member
I have a Zyxel system controlled by Nebula.
’My system have 5 NWA 130 be.
Latest firmware.
you have access to my system.
tomas.salzmann@telia.com
’My latest NWA 130 be behave strange as it on my iPad Pro generation 3 all the time connect and disconnect my device.
none of the other apps behave the same. The last one -see below- was bought later compared to the other apps,s
se added copy from my Nebula.
It indicate reason 5.
Do you have any suggestions
The only difference in the set up between the apps is that I also use this ap as wireless bridge.
All Replies
-
Hi @saltet,
The disconnect issue is due to the smart steering. With this function, your AP will disconnect the clients with a bad signal.
Please follow this FAQ to improve your wireless network performance so you can resolve this issue.
How to Improve Wireless Network Performance for classrooms using Nebula? — Zyxel Community
If you cannot make a change, you can consider to disable smart steering.
Hope it helps.
Zyxel Melen0 -
Unfortunately the feature is only half baked. If there isn't another AP stronger this feature can cause you to totally be disconnected from it.
1 -
Thanks for your comments.
0
Zyxel Employee
Master Member
Categories
- All Categories
- 415 Beta Program
- 2.4K Nebula
- 146 Nebula Ideas
- 96 Nebula Status and Incidents
- 5.7K Security
- 262 USG FLEX H Series
- 271 Security Ideas
- 1.4K Switch
- 74 Switch Ideas
- 1.1K Wireless
- 40 Wireless Ideas
- 6.4K Consumer Product
- 249 Service & License
- 387 News and Release
- 84 Security Advisories
- 29 Education Center
- 10 [Campaign] Zyxel Network Detective
- 3.5K FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 85 About Community
- 73 Security Highlight
