Disconnect all the time

saltet

I have a Zyxel system controlled by Nebula.
’My system have 5 NWA 130 be.
Latest firmware.
you have access to my system.
tomas.salzmann@telia.com
’My latest NWA 130 be behave strange as it on my iPad Pro generation 3 all the time connect and disconnect my device.
none of the other apps behave the same. The last one -see below- was bought later compared to the other apps,s
se added copy from my Nebula.
It indicate reason 5.
Do you have any suggestions

The only difference in the set up between the apps is that I also use this ap as wireless bridge.

Zyxel_Melen

Hi @saltet,

The disconnect issue is due to the smart steering. With this function, your AP will disconnect the clients with a bad signal.

Please follow this FAQ to improve your wireless network performance so you can resolve this issue.

How to Improve Wireless Network Performance for classrooms using Nebula? — Zyxel Community

If you cannot make a change, you can consider to disable smart steering.

Hope it helps.

jpblanch75

https://community.zyxel.com/en/discussion/comment/72543#Comment_72543

Unfortunately the feature is only half baked. If there isn't another AP stronger this feature can cause you to totally be disconnected from it.

saltet

https://community.zyxel.com/en/discussion/comment/72749#Comment_72749

Thanks for your comments.