moonmoth  Freshman Member

Hi all, after trying to use an alternative Wireless Firewall made by another Tiawanese company (Draytek) I went back one last time to the Zyxel USG20W-VPN. When it worked it was great so I thought I'd give it another go now that there has been another firmware release. Updated the firmware plugged it all back in and…

Yes, turns out that I needed to edit the other 5g profile. Sorted.

OK...looks like I can edit the other 5G profile. I will try that instead. Mm

Thanks to everyone at the Zyxel forum for their help and suggestions. I am afraid to say that we have decided to no longer use the USG20W-VPN as it does not provide a reliable wireless connection. If anybody at Zyxel business is looking at this post then let me say that this issue should have been at the top of your…

Yes, not sure how I do that, so any guidance you can provide would be useful. Moonmoth

Hi all, I have an update on the firmware release on 6th March. I have the USG20W-VPN. Installed the firm ware on Thursday 7th March. Wifi has dropped twice (that I know of). Once on the 7th and today 7 days later. Same issue as before with the GUI saying 'updating'. It may have dropped before and then sorted itself out. As…

Hi , I have just installed the newest firmware (v4.33 (abar.0)) and the Wireless network is STILL dropping out after about 1.5 hours. I have been waiting 7 months for Zyxel to fix this issue ( the pre-release version of the firmware you provided me did not work). I have looked at some other posts and it seems that the…

Hi , @Zyxel_Stanley, I have installed the firmware that you sent me but we are still having problems with the wi-fi dropping. Its gone down at least three times today so far. We only have 6 staff using wifi so it should be stable. Here are the device settings. The firmware is showing as 4.31 with an extra tag on the end.…

Hi there, I am having the same issue as Link000. We have updated to 4.31 then to 4.32 and the Wifi keeps dropping. If we use the Wifi wizard to redefine the wifi network and use the defaults its comes back on again after 2 or 3 goes. Could you send me the firmware as well? Regards Brian

Forget it. I refreshed the license registration and its showing up now. Panic Over. B

Thats fixed it. Thanks very much. You are a star. Moonmoth