Zyxel_CSO  Zyxel Employee

Update: Resolved: 2025-01-07 02:45 (UTC+0)

Update: Resolved: 2024-11-25 12:23 (UTC+0)

Dear Nebula Users, The incident has been resolved. Resolved: 2024-10-25 09:30 (UTC+0)

Dear Nebula Users, We just removed the maintenance page, to let user login use other NCC function, but monitor data polling & device connect still fixing in progress We will announce for further update later. Thank you for your patience and understanding.

Dear Nebula Users, We sincerely apologize for the inconvenience caused by the ongoing incident. Our team is actively working to resolve it, with an estimated remaining time of 1-2 hours. We will provide hourly updates until the issue is fully resolved. If you have any questions or concerns, please don't hesitate to reach…

Dear Nebula users, We sincerely apologize for the inconvenience caused by the ongoing incident. Please rest assured that our team is actively working on resolving it. We will continue to keep you updated on the progress and notify you once a complete fix is in place. If you have any questions or concerns, please don't…

Dear Nebula Users, The internet connectivity issue has been resolved. Resolved: 2024-09-09 02:15 (UTC+0)

Dear Nebula Users, The internet connectivity issue has been resolved. Resolved: 2024-09-08 02:10 (UTC+0)

Dear Nebula Users, The incident has been resolved. Resolved: 2024-06-18 11:17 (UTC+0)

Dear Nebula Users, The incident has been resolved. Resolved: 2024-05-16 10:50 (UTC+0)

Hi users, Recognizing the usefulness of MIB to monitor the PoE consumption for specific ports, we plan to implement this feature in an upcoming update. Please stay tuned to the SWITCH NEW RELEASE for the latest enhancements and updates.

Hi @zipityzi , Thank you for your feedback. The U.S warranty page should be updated shortly. We'll notify you once the update is complete.

Dear Customers, We are pleased to inform you that the maintenance for myZyxel services has been completed. Myzyxel online services have been restored to normal operation. Maintenance period: 2024/06/02 06:00-07:00 (UTC+0) Thank you for your patience and understanding.

Dear Nebula Users, The incident has been resolved. Resolved: 2024-05-14 14:35 (UTC+0)

Dear Nebula Users, The incident has been resolved. Resolved: 2024-04-30 02:41 (UTC+0)