ISP Incident in Taiwan 2024-06-18, 06:55 - 11:17 (UTC+0)

Dear Nebula Users,

We are currently experiencing a service disruption due to an issue with ISP.

Issue Started from:
2024-06-18 06:55 (UTC+0)

Resolved: 
2024-06-18 11:17 (UTC+0)

Issue Symptom & Risk:
1. Partial Nebula devices in Taiwan appear offline on the NCC, due to issues with ISP.

2. NCC server response slowness.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change. 

If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support