ISP Incident in Taiwan 2024-06-18, 06:55 - 11:17 (UTC+0)

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Zyxel_CSO
Zyxel_CSO Posts: 407  Zyxel Employee
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Dear Nebula Users,

We are currently experiencing a service disruption due to an issue with ISP.


Issue Started from:
2024-06-18 06:55 (UTC+0)

Resolved: 
2024-06-18 11:17 (UTC+0)

Issue Symptom & Risk:
1. Partial Nebula devices in Taiwan appear offline on the NCC, due to issues with ISP.

2. NCC server response slowness.

Note: This incident does not affect Nebula devices and their local network services if there is no any configuration change. 


If you observe any issues that do not match the symptoms & risks mentioned above, please contact @Zyxel_CSO

We apologize for any inconvenience this has caused.
Zyxel Nebula Support

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  • Zyxel_CSO
    Zyxel_CSO Posts: 407  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    edited June 19
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    Dear Nebula Users, 

    The incident has been resolved.

    Resolved:

    2024-06-18 11:17 (UTC+0)