Zyxel_Ivan  Zyxel Employee

Dear @mm_bret, After checking with the team, there's no lead time so far. Thanks. Ivan

Dear @mm_bret, I've checked with the team. Regrettably, the non-bundled USG FLEX 200 is currently unavailable due to stock shortages. Given the anticipated delay in restocking the non-bundled device, we recommend considering the bundled device as an alternative. Please feel free to have any feedback. Thanks. Ivan

Dear @mm_bret, Greetings. We have USG FLEX 200 with bundle license and non-bundle; which device would you like? Please let me know which country/area you are. I can check for you. Thanks. Ivan

Dear @Carlo, Greetings. To register your AP, click the URL below and navigate to "Access Point" for the instructions. Thanks. Ivan

Dear @Matteo73, Greetins. Sure, I'm happy to help you to exchange the key. Can you provide the license key through the PM? So that I can check whether the license has been used before. Thanks. Ivan

Dear @Matteo73, Greetings. The Secuextender IPSec VPN Windows client was EOL on the 2nd of October. Here's the announcement for your reference: If you have requirement for the SecuExtender, you can consider to purchase the new license from Zyxel Marketplace. Thanks. Ivan

Dear @jayd691, The transmit output power specifications on the datasheet reflect typical conditions in a conducted typical environment. Please be aware that these values are subject to local regulatory limits. Additionally, environmental factors such as obstacles can impact these power levels. Regarding the AP's antenna…

Dear @mipecAG, Greetings. You can check on our Download Library; some models have production icons for download (for example, USG FLEX 200). The icon is .jpeg; there is no other formats. URL as below: Thanks. Ivan

Dear @somebody, Thanks for the feed back about the license purchase direction. And we also received the your ticket about the refund, we'll reply the refund issue in the ticket. Thanks. Ivan

Dear @somebody, Thanks for the information. According to the information, the available license for version 1.2.6 is "SecuExtender, SSL VPN MAC OS X Client (Not compatible with USG FLEX H Series)." We suggest you purchase this license in the Marketplace to fulfill your requirements. Thanks. Ivan

Dear @jayd691, Greetings. Thanks for having these questions with us, please see our response below: To answer this question, I have some issues need to clarify with you, please check the PM To answer this question, I have some issues need to clarify with you, please check the PM The coverage area of a Wi-Fi network is…

Dear @somebody, Good day. To solve this issue, we need the information below: 1. Which VPN connection you'd like to use? IPSec or SSL? 2. Which firewall you're using? 3. Which license you've bought? 4. The SecuExtender's version you're using Thanks. Ivan

Dear @USG_User, Thanks for the prompt reply. I'll transfer your feedback to the related section. Have a nice day! Ivan

Hello @ONE777, To purchase the license for SecuExtender 1.2.6, we have forum post for your reference: And you can choose the "SecuExtender, SSL VPN MAC OS X Client (Not compatible with USG FLEX H Series)", which is for the SecuExtender 1.2.6. Thanks. Ivan

Dear @USG_User, Good day. The Auto-Renew is now supporting the USG FLEX and ATP series firewall, and the Auto-Renew does not support individual licenses. To choose the UTM Security Pack through the Auto-Renew, we have a forum post for your reference: If you want to choose the individual licenses, you can check the step…