Zyxel_Jeff  Zyxel Employee

Hi @alexey Can you try to reset the new USG Flex 100 to see if the device is normal again? Thanks.

Hi @alexey "After connecting via console, disable firewall rules - not helped" You can use CLI: to disable the firewall rule. Router> configure terminal Router(config)# no firewall activate Besides, you can use the below CLI to check the device GUI's https and SSH access port. Router# show ip http server secure status…

OK, you are welcome.

Dear @pol5533 Thank you for your discovery. We will correct the CLI Reference Guide in the future. Thanks.

Hi @pol5533 Thank you for your reminder, and we will confirm with the internal team regarding the document correction. Currently, if you want to configure the Mail Server using the CLI, you can configure the relevant parameters. Router# configure terminal Router(config)# mail-server Router(config-mail-server)#

Hi @nubira Thank you for contacting us. Could you please provide the following information to us via private message? (1) What is your current firmware version and IPS signature version? (2) Please assist in reproducing this symptom, collect the packet file, and take a screenshot of the Monitor Log for us. (3) If these two…

Hi @DeanH Please refer to this FAQ article: If the WAN port is down, can the user still log in to the device using a 2FA code? Thanks.

Hi @DeanH If the WAN is down, you still can use the Google Authenticator code or the backup codes(as the below screenshot) to complete the 2FA procedure and login to your device. Thanks.

Dear @pol5533 Thank you for the clarification. We will try to reproduce it in our lab. Thanks.

Dear @pol5533 If you wish to set up the E-mail Daily Report feature, kindly proceed to Configuration > Log & Report > E-mail Daily Report to configure this feature. I utilized USG Flex 100(with V5.37 firmware) and successfully configured this setting both on the Web-GUI and through the console CLI. Thank you.

OK, you are welcome!

Dear @baudetd You can refer to this article to see more security related information : Best Practices to Secure a Distributed Network Infrastructure.

Dear @baudetd It appears that there was an attempted SSH login to your firewall. You can add a security policy to allow some specific IP address can remote SSH your firewall, as below: Once a successful SSH login to the device occurs, you will find the corresponding log messages below: If an unauthorized IP address is used…

Hi @erichanno Welcome to the Zyxel community. Could you please share a screenshot to help describe the problem? Feel free to hide sensitive information, such as source and destination IP addresses, in the screenshot. Thanks.

Hi @Carlo Thank you for the update. If a similar symptom occurs in the future, please inform us.