USG Flex 100 error phonebar Java

Nicola_Santalucia
Nicola_Santalucia Posts: 14  Freshman Member
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edited June 17 in Security

Hello everyone. I have a problem with my zyxel USG flex 100. It happens that while using a phonebar Java connected to a VPBX often error: Unable to communicate with server. I don’t understand what it depends, if I remove from the network the firewall is using a normal router the problem disappears.

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  • Nicola_Santalucia
    Nicola_Santalucia Posts: 14  Freshman Member
    First Comment Second Anniversary

    HELP…

    2024-06-14 10:41:28
    Priority:notice
    Category: Security Policy Control
    Message: Match default rule, DROP [count=2]
    Source: 85.158.22x.xx:11729
    Destination: 10.0.10.200:40031
    Note: ACCESS BLOCK

    How can I unlock it 85.158.22… ? it's my server

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,247  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hello @Nicola_Santalucia

    Please provide the remote Web-GUI and collect the packet file while this problem is occurring for us. Thanks. We will send a private message to you later. Thanks.


    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,247  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hello @Nicola

    Per our discussion, please collect the following information for us during the issue occurrence:
    (1) Packet files on the USG Flex 100 and the PC sides.
    (2) Enter the CLI command 'show logging entries'.

    Thanks.


    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

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