USG Flex 100 error phonebar Java

Nicola_Santalucia
Nicola_Santalucia Posts: 14  Freshman Member
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edited June 2024 in Security
retry.JPG

Hello everyone. I have a problem with my zyxel USG flex 100. It happens that while using a phonebar Java connected to a VPBX often error: Unable to communicate with server. I don’t understand what it depends, if I remove from the network the firewall is using a normal router the problem disappears.

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  • Nicola_Santalucia
    Nicola_Santalucia Posts: 14  Freshman Member
    First Comment Second Anniversary

    HELP…

    2024-06-14 10:41:28
    Priority:notice
    Category: Security Policy Control
    Message: Match default rule, DROP [count=2]
    Source: 85.158.22x.xx:11729
    Destination: 10.0.10.200:40031
    Note: ACCESS BLOCK

    How can I unlock it 85.158.22… ? it's my server

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,316  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hello @Nicola_Santalucia

    Please provide the remote Web-GUI and collect the packet file while this problem is occurring for us. Thanks. We will send a private message to you later. Thanks.

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,316  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hello @Nicola

    Per our discussion, please collect the following information for us during the issue occurrence:
    (1) Packet files on the USG Flex 100 and the PC sides.
    (2) Enter the CLI command 'show logging entries'.

    Thanks.

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