SecuExtender is not supported on MacOS 15 (Sequoia)

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  • hreba
    hreba Posts: 2  Freshman Member
    First Comment

    guys please try to at least remove the version check. please!

  • RSaull
    RSaull Posts: 32  Freshman Member
    First Answer First Comment Friend Collector First Anniversary

    Maybe this is why Zyxel has decided not to support Mac OS 15

    https://techcrunch.com/2024/09/19/apples-new-macos-sequoia-update-is-breaking-some-cybersecurity-tools/

  • hreba
    hreba Posts: 2  Freshman Member
    First Comment

    more likely they will switch to Nebula subscription based services from on premise licensing. Statement is clear - end of life cycle. Installers will be removed at the end 2024. You don’t ignore macOS version for your product “just” because it breaks your software. You have to adapt and remove the problem.

  • mMontana
    mMontana Posts: 1,389  Guru Member
    50 Answers 1000 Comments Friend Collector Fifth Anniversary
    edited September 20

    According to the same article, more than one security software companies are waiting for updates/patches from apple, before declaring compatibility with latest MacOS.

    Feel free to knock on Cupertino's door for explainations and ETA about .0.1 update.

    I hardly suggest to early major release upgrades.

  • jackbuchan
    jackbuchan Posts: 7  Freshman Member
    First Comment Friend Collector First Anniversary

    Any further news please on an update for this one?

  • Marcointegrated
    Marcointegrated Posts: 21  Freshman Member
    First Comment First Anniversary

    Good morning, we also have the same problem on some mac clients. Can you give us an indication to get an update of the application? Thanks

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Dear all,

    Since the SecuExtender SSL VPN macOS version is EOL, please refer to this article for upgrade options. Thank you!

    [2024 Sept Notification] SecuExtender SSL VPN macOS and Windows Clients: EOL and Upgrade Options


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  • Marcointegrated
    Marcointegrated Posts: 21  Freshman Member
    First Comment First Anniversary

    Good morning,
    version 1.2.6 is the one we have already installed but it is the one for which we have the incompatibility problem with mac. We need to have a resolution because the users of our company cannot connect to the network. Can you give us a valid solution?

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,230  Zyxel Employee
    100 Answers 500 Comments Friend Collector Fourth Anniversary

    Hi @Marcointegrated

    Thank you for your update. May we know which firewall model you are using? Also, is it in Nebula mode or on-premise mode?
    Thanks.


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    Share your feedback through our survey, make your voice heard, and win a WiFi 7 AP! https://bit.ly/2024_Survey_Community

  • Marcointegrated
    Marcointegrated Posts: 21  Freshman Member
    First Comment First Anniversary

    Hi, the firewall we are using is zyxel vpn 100. Local mode not cloud.

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