Zyxel_Kay  Zyxel Employee

Hi @Pedroj Thank you for sharing the remote web GUI details via private message. We're still investigating your issue. In the meantime, we would greatly appreciate it if you could provide us with the following additional information: How did you test the performance? What were the performance results before upgrading to…

Hi @StefHai To better understand your setup and assist you effectively, could you please provide more details about your network configuration? In Scenario A, you mentioned that "printing from the laptop via LAN works." Is your laptop connected to the Fritz Box's LAN or the Multy X's LAN? In Scenario B, when the printer is…

Hi @GiuseppeR Yes. Currently, the DHCP Host Name field on the USG FLEX H is subject to specific limitations. To work within these restrictions, you could use names like AP-office1, AP-office2, and so on. If you'd like to use a name that exceeds these limitations for better device differentiation, you can enter it in the…

Ciao @Giorunner Grazie per aver fornito i dettagli! In base alla nostra esperienza, alcuni utenti hanno riscontrato problemi simili perché il firewall USG FLEX non supporta il traffico multicast tra VLAN diverse. Per approfondire l'indagine, potresti aiutarci con i seguenti passaggi? Cattura Pacchetti: Esegui una cattura…

Hi @dathing89 Using an IPv6 tunnel with IPv4 LANs on each side is technically feasible but not recommended due to potential routing issues. The separation between IPv4 and IPv6 stacks can make traffic management and routing complex.

Hi @Pedroj To better understand and investigate the issues you're experiencing, it would be helpful if we could access your firewall remotely via the web GUI. You can follow the steps in this guide to enable HTTPS Web GUI access from the WAN: How to allow HTTPS Web GUI Access from WAN? (USG FLEX H) — Zyxel Community Once…

Hi @HSA_Arizona1 Based on your description, it seems that you’re looking to connect your NWA1300BE to the C3000Z router via an Ethernet cable. In this case, what you’re aiming to achieve is roaming, not a WiFi mesh network. To clarify, a mesh network involves multiple devices communicating wirelessly to extend coverage…

Ciao @Giorunner Grazie per aver contattato la Zyxel Community. Per comprendere meglio e aiutarti con il problema della tua stampante di rete, potresti fornirci le seguenti informazioni? Qual è il modello del firewall/router che utilizzi per gestire le due reti LAN? Qual è il modello della stampante di rete? Stai…

Hi @Anthonyy Could you please share your firewall model and the issue you're experiencing? To ensure advanced protection for your network, we recommend updating your firewall to the latest firmware version. As of now, the latest firmware versions are: ZLD Firewall(USG FLEX/ATP): V5.39P1 uOS Firewal(USG FLEX H): V1.30P1 You…

Hi @Jysk_CTS Currently, the next-hop VPN functionality is supported only for Route-based VPN (VTI). Unfortunately, Policy-based VPN does not support this feature at the moment. To work around this limitation, you can set up a Site-to-Site VPN using Route-based VPN (VTI). Once configured, the required routes will…

Hi @Dpj It sounds like you're on the right track to secure your network. To help you achieve this, you can use the MAC Authentication feature on your Nebula switch. This allows you to control which devices are allowed to connect by approving their MAC addresses. With this setup, only trusted devices can access your…

Hi @dathing89 Could you let us know which firewall model you're using? If you're using a ZLD-based firewall (USG/USG FLEX/ATP), you can refer to this article for a step-by-step guide on configuring IPv6 IPSec VPN:

Hi @jpblanch75 Thank you for sharing your thoughts on the OFDMA feature for the NWA50AX PRO. Regarding your request for an option to disable OFDMA on the AP, I’ve created an idea post for this feature. We'll monitor its comments and votes to evaluate its feasibility. You can find the idea post here:

Hi @jpblanch75 We noticed that you have enabled Zyxel Support access on your Nebula organization. Upon reviewing your setup, we found that the MacBook Pro devices in your network (two supporting 802.11ax and one supporting 802.11ac) are currently connecting to your 5GHz SSID without issues. Could you clarify the specific…

Hi @juriB I have received your AP information and invoice via private message. The devices have been unregistered from the previous account, and you can now register them to your Nebula organization.