Zyxel_Ivan  Zyxel Employee

評論

  • Dear @GiuseppeR, Good day. As you can see on NCC, we have fixed this issue. Thanks. Ivan
  • Dear @mm_bret, After checking with the team, there's no lead time so far. Thanks. Ivan
  • Dear @mm_bret, I've checked with the team. Regrettably, the non-bundled USG FLEX 200 is currently unavailable due to stock shortages. Given the anticipated delay in restocking the non-bundled device, we recommend considering the bundled device as an alternative. Please feel free to have any feedback. Thanks. Ivan
  • Dear @mm_bret, Greetings. We have USG FLEX 200 with bundle license and non-bundle; which device would you like? Please let me know which country/area you are. I can check for you. Thanks. Ivan
  • Dear @Carlo, Greetings. To register your AP, click the URL below and navigate to "Access Point" for the instructions. Thanks. Ivan
  • Dear @Matteo73, Greetins. Sure, I'm happy to help you to exchange the key. Can you provide the license key through the PM? So that I can check whether the license has been used before. Thanks. Ivan
  • Dear @Matteo73, Greetings. The Secuextender IPSec VPN Windows client was EOL on the 2nd of October. Here's the announcement for your reference: If you have requirement for the SecuExtender, you can consider to purchase the new license from Zyxel Marketplace. Thanks. Ivan
  • Dear @jayd691, The transmit output power specifications on the datasheet reflect typical conditions in a conducted typical environment. Please be aware that these values are subject to local regulatory limits. Additionally, environmental factors such as obstacles can impact these power levels. Regarding the AP's antenna…
  • Dear @mipecAG, Greetings. You can check on our Download Library; some models have production icons for download (for example, USG FLEX 200). The icon is .jpeg; there is no other formats. URL as below: Thanks. Ivan
  • Dear @somebody, Thanks for the feed back about the license purchase direction. And we also received the your ticket about the refund, we'll reply the refund issue in the ticket. Thanks. Ivan
  • Dear @somebody, Thanks for the information. According to the information, the available license for version 1.2.6 is "SecuExtender, SSL VPN MAC OS X Client (Not compatible with USG FLEX H Series)." We suggest you purchase this license in the Marketplace to fulfill your requirements. Thanks. Ivan
  • Dear @jayd691, Greetings. Thanks for having these questions with us, please see our response below: To answer this question, I have some issues need to clarify with you, please check the PM To answer this question, I have some issues need to clarify with you, please check the PM The coverage area of a Wi-Fi network is…
  • Dear @somebody, Good day. To solve this issue, we need the information below: 1. Which VPN connection you'd like to use? IPSec or SSL? 2. Which firewall you're using? 3. Which license you've bought? 4. The SecuExtender's version you're using Thanks. Ivan
  • Dear @USG_User, Thanks for the prompt reply. I'll transfer your feedback to the related section. Have a nice day! Ivan
  • Hello @ONE777, To purchase the license for SecuExtender 1.2.6, we have forum post for your reference: And you can choose the "SecuExtender, SSL VPN MAC OS X Client (Not compatible with USG FLEX H Series)", which is for the SecuExtender 1.2.6. Thanks. Ivan
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