Zyxel_Kay  Zyxel Employee

Hi @Brianza The XGS1930 does not support stacking functionality. If you're seeking to connect two XGS1930 switches together using the SFP+ ports, you can utilize a DAC cable such as the one you've linked: For information regarding compatible transceivers or DACs with your switch, I recommend consulting the model datasheet…

Hi @JCE Thank you for providing the information via private msg., We have successfully unregistered the devices. Kindly verify this in your myZyxel account.

Hi @JCE Thank you for reaching out. To assist you in removing the old USG devices from your portal, please provide the following information via private message: myZyxel account email: S/N and MAC address of the devices: Once we receive this information, we'll promptly help you unregister the devices from your account.

Hi @Network_Tech Thank you for sharing your VLAN configuration. This will be helpful to other users. Regarding your concerns about the wizard settings, we will escalate them to the relevant team to enhance our user experience.

Hi @Dillio Thanks for letting us know your request. We'll begin the process, and please keep attention to your email.

Hi @Diedel Regarding the 802.11k/v/r protocol, it's not only supported in Nebula Cloud mode; you can also set it up in standalone mode. For more detailed information, you can refer to this article: If you're interested in managing it through Nebula Cloud mode, these features are included in the Base (free) Pack. With the…

Hi @Maxvavil The latest firmware for ES3500-24HP is attached in the post you mentioned above, which is firmware V4.00(AADE.6)C0. Regarding the issue you're experiencing with the switch not starting correctly, could you provide more details? Are you referring to forgetting the admin password to log in to the switch's web…

Hi @Diedel From the network topology you provided, it seems that you want to connect your APs via Ethernet cable to the switch. In this case, what you're looking to achieve is roaming, not mesh networking. Mesh networking typically involves extending your wireless coverage through wireless connections between access…

Hi @Arnette99 In standalone mode, due to FCC regulations, users aren't permitted to alter the country code for products marketed in the US. Consequently, since your device was purchased from a US store, if your AP is in standalone mode, its device radio country code will be set to the US, which is the default setting on…

Hi @Sergi330 Thank you for bringing this to our attention. This behavior is indeed a bug; the SSID should not separate into two entries. We are currently working on resolving this issue. Rest assured that as soon as there is any progress or update regarding this matter, we will make sure to inform you here. Thank you for…

Hi @mparka Regarding your inquiries: 1. Is "fixed" and Tx Tagging selected → "tagged"? Yes 2. Is "fixed" and Tx Tagging unselected → "untagged"? Yes 3. Is "forbidden" → "not member"? In such a case does "Tx Tagging" checkbox any meaning? Or is not applicable? Indeed, when a port is labeled as "Forbidden," it implies that…

Hi @tonygibbs16 Thank you for bringing this to our attention! I agree with your point that it’s important for others to have accurate information, especially regarding the poster's tenure and contributions to the community. Upon investigation, we've identified that while badges are correctly assigned and displayed on the…

Hi @asfsdfsf32q3ewfewf The SFP10G-T transceiver is compatible with the XGS1210-12. However, it's important to note that when using the SFP10G-T, it may generate more heat. Since the XGS1210-12 is designed to be fanless, it's crucial to ensure that your environment temperature remains below 25°C and that there's adequate…

Hi @otello1 Thank you for your input! We have noted your suggestion to enhance the Slot ID UI interface to prevent users from entering the same value on multiple switches in the same stacking switch. We have posted your idea here: If anyone supports this idea, please don't hesitate to leave a comment or vote to this idea…

Hi @Jules52 You can download the latest firmware for GS1900-24HP using the following link: Latest firmware: 2.70(AAHM.3)C0 Regarding your query about SNMP vulnerabilities, we'd appreciate more details on the specific vulnerabilities you're referring to. Could you provide us with the CVE number? Since the GS1900-24HP has…