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Where can I find the AP MAC address?
In some cases, you may need to find the device's MAC address. Here's how you can locate it: On the AP's Sticker Label: Look for the LAN MAC address on the sticker label on the device. Local GUI Homepage: Check the Dashboard on the local GUI homepage. The device 's MAC address is the first address at MAC Address Range.…
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Why is my AP blinking blue?
If your AP is blinking blue, it indicates that the AP is performing a Dynamic Channel Selection (DCS) scan and selecting a Dynamic Frequency Selection (DFS) channel (CH52 ~ CH144) for its service channel. During this time, the AP is conducting a Channel Availability Check (CAC). The CAC is necessary to ensure that the…
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Which Access Point model support Zero-Wait DFS?
Currently, only the WAX650S model supports Zero-Wait DFS due to the dedicated monitoring radio it implements. For other models, this feature is not available because they do not have a dedicated monitoring radio.
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Why I can ping AP but unable to access the web GUI in Standalone mode?
If you can ping AP but unable to access the AP's local GUI: Please follow the below steps to further check via SSH to see if the HTTP service is being disabled: Login to the AP via SSH Command: show ip http server status If the server status is equal to no, please further perform the command: configure terminal Command: ip…
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How to set static IP address for the AP in Standalone mode?
To configure a static IP address on the AP, follow these steps: Connect your computer to your network using an Ethernet cable or Wi-Fi. Open the web browser and enter the DHCP IP address of the AP. Log in with the username and password (Default: admin/1234). Navigate to Configuration > Network > IP Setting > IP address…
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How to disable the AP SSH service in Standalone mode?
The default SSH service is activated for ZYXEL APs, to disable the AP SSH service, please follow these steps: Connect your computer to the AP using an Ethernet cable or Wi-Fi. Open a web browser and enter the IP address of the AP (DHCP IP / Static IP ). Log in with the your username and password (default: admin/1234).…
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How to change the AP SSH service port in Standalone mode?
The default SSH service port for ZYXEL APs use port 22, to change the port for SSH service, please follow these steps: Connect your computer to your network using an Ethernet cable or Wi-Fi. Open a web browser and enter the IP address of the AP (DHCP IP / Static IP ). Log in with your username and password (default:…
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How to enable Wi-Fi roaming for devices transitioning between access points?
To enable Wi-Fi roaming for devices transitioning between access points, you typically need to ensure that your Wi-Fi network is properly configured for seamless roaming. Here are the general steps: Use the Same SSID: Ensure that all your access points are broadcasting the same SSID . This allows devices to seamlessly…
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How to check the AP manager IP status via SSH command
Command Name: show manager vlan Example Usage:
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How to chekc AP cpu status via SSH Command
Command Name: show cpu status Example Usage:
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How to check AP firmware version via SSH Command?
Command Name: show version Example Usage:
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How to check the Zyxel AP connection status between AP and internet via SSH Command?
Command Name: show nebula internet status Successful Connection: Internet: This access point is connected to the Internet. Unsuceesful Connection:Internet: This access point is not connected to the Internet. Example Usage:
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How to check the Zyxel AP connection status between AP and gateway via SSH Command?
Command Name: show nebula cloud status Successful Connection: If the access point is successfully connected to the Nebula cloud, the command will indicate "This access point is connected to the Nebula." Connection Issue : If there's an issue with the connection between the access point and the gateway, the command will…
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How to check Zyxel power mode via SSH command?
Command Name: show power mode Value: Full: full power mode Limit: limited power mode. Please verify supported power with AP model. Example Usage:
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How to check Zyxel serial number via SSH command?
Command Name: show serial-number Example Usage:
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How to check Zyxel memory status via SSH command?
Command Name: show mem status Example Usage:
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How to check Zyxel AP MAC Address via SSH command?
Command Name: show mac Example Usage:
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How to collect the AP diaginfo on the standalone mode?
First, log in to the AP's local web GUI. Please refer to this link: And then go to Maintenance > Diagnostic > Diagnostic > Collect now After the download is complete, please click Download
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How to login the Zyxel AP local GUI
Connect to the AP: Ensure that your computer or device is connected to the same network as the Zyxel AP. You can connect via Ethernet cable or Wi-Fi. Determine the AP's IP Address: You'll need to know the IP address of the Zyxel AP to access its GUI. You can usually find this information in your network settings or by…
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How can I identify my Access Point model from the local GUI on the AP?
Connect your device to the same network as your Access Point. Open a web browser and enter the IP address of your Access Point in the address bar.Default IP addresses for Access Points are 192.168.1.2 And you can find your model Name Connect to the Same Network: Ensure your device is connected to the same network as your…