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Does Zyxel AP support ipv6?
Yes, Zyxel APs support IPv6. Currently, both managed mode and standalone mode support IPv6 management and IPv6 forwarding. If your AP is managed by Nebula, we support IPv6 forwarding, but you will need to use IPv4 for device management.
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How to do if AP is not functioning?
Access Points (APs) are crucial for maintaining network connectivity in any environment. If an AP is not functioning, it can disrupt the entire network. The goal is to identify and troubleshooting the issue and restore the AP's functionality as quickly as possible. Possible Symptoms and Links for Troubleshooting AP is…
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How to disable AMPDU and AMSDU on Nebula AP by CLI?
When your IoT devices experience connection issues, you can try disabling AMPDU and AMSDU to see if the issue is resolved. This instruction will use the radio profile "RADIO_SETTING_TYPE_2" as an example. Router> configure terminal Router(config)# wlan-radio-profile RADIO_SETTING_TYPE_2 Router(config-wlan-radio…
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How do I know if clients are using 2.4 GHz or 5 GHz?
To determine if your wireless clients are connected to the 2.4 GHz or 5 GHz band: Go to Monitor. Click Wireless > Station Info Check the connection details for each client.
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Which bands (2.4, 5, 6GHz) does the NWA50AX support?
The Zyxel NWA50AX supports the 2.4GHz and 5GHz bands as part of the Wi-Fi 6 (802.11ax) standard. It does not support the 6GHz band, which is part of the newer Wi-Fi 6E standard. For devices that support 6GHz, you would need a model that specifically includes Wi-Fi 6E capabilities. For more information, refer to this FAQ:
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Where can I find the AP MAC address?
In some cases, you may need to find the device's MAC address. Here's how you can locate it: On the AP's Sticker Label: Look for the LAN MAC address on the sticker label on the device. Local GUI Homepage: Check the Dashboard on the local GUI homepage. The device 's MAC address is the first address at MAC Address Range.…
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Why is my AP blinking blue?
If your AP is blinking blue, it indicates that the AP is performing a Dynamic Channel Selection (DCS) scan and selecting a Dynamic Frequency Selection (DFS) channel (CH52 ~ CH144) for its service channel. During this time, the AP is conducting a Channel Availability Check (CAC). The CAC is necessary to ensure that the…
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Which Access Point model support Zero-Wait DFS?
Currently, only the WAX650S model supports Zero-Wait DFS due to the dedicated monitoring radio it implements. For other models, this feature is not available because they do not have a dedicated monitoring radio.
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Why I can ping AP but unable to access the web GUI in Standalone mode?
If you can ping AP but unable to access the AP's local GUI: Please follow the below steps to further check via SSH to see if the HTTP service is being disabled: Login to the AP via SSH Command: show ip http server status If the server status is equal to no, please further perform the command: configure terminal Command: ip…
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How to set static IP address for the AP in Standalone mode?
To configure a static IP address on the AP, follow these steps: Connect your computer to your network using an Ethernet cable or Wi-Fi. Open the web browser and enter the DHCP IP address of the AP. Log in with the username and password (Default: admin/1234). Navigate to Configuration > Network > IP Setting > IP address…
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How to disable the AP SSH service in Standalone mode?
The default SSH service is activated for ZYXEL APs, to disable the AP SSH service, please follow these steps: Connect your computer to the AP using an Ethernet cable or Wi-Fi. Open a web browser and enter the IP address of the AP (DHCP IP / Static IP ). Log in with the your username and password (default: admin/1234).…
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How to change the AP SSH service port in Standalone mode?
The default SSH service port for ZYXEL APs use port 22, to change the port for SSH service, please follow these steps: Connect your computer to your network using an Ethernet cable or Wi-Fi. Open a web browser and enter the IP address of the AP (DHCP IP / Static IP ). Log in with your username and password (default:…
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How to enable Wi-Fi roaming for devices transitioning between access points?
To enable Wi-Fi roaming for devices transitioning between access points, you typically need to ensure that your Wi-Fi network is properly configured for seamless roaming. Here are the general steps: Use the Same SSID: Ensure that all your access points are broadcasting the same SSID . This allows devices to seamlessly…
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How to check the AP manager IP status via SSH command
Command Name: show manager vlan Example Usage:
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How to chekc AP cpu status via SSH Command
Command Name: show cpu status Example Usage:
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How to check AP firmware version via SSH Command?
Command Name: show version Example Usage:
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How to check the Zyxel AP connection status between AP and internet via SSH Command?
Command Name: show nebula internet status Successful Connection: Internet: This access point is connected to the Internet. Unsuceesful Connection:Internet: This access point is not connected to the Internet. Example Usage:
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How to check the Zyxel AP connection status between AP and gateway via SSH Command?
Command Name: show nebula cloud status Successful Connection: If the access point is successfully connected to the Nebula cloud, the command will indicate "This access point is connected to the Nebula." Connection Issue : If there's an issue with the connection between the access point and the gateway, the command will…
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How to check Zyxel power mode via SSH command?
Command Name: show power mode Value: Full: full power mode Limit: limited power mode. Please verify supported power with AP model. Example Usage:
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How to check Zyxel serial number via SSH command?
Command Name: show serial-number Example Usage: