Why Can't Devices See the 5GHz SSID?

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Zyxel_Jami
Zyxel_Jami Posts: 231 image  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Sales Associate First Comment Friend Collector
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There are a few reasons why your devices may not see the 5GHz SSID:

  1. Device Compatibility:
    Ensure all your devices support the 5GHz band.
  2. SSID Broadcast:
    Ensure the SSID is set to broadcast and not hidden.
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  3. AP Location:
    Check the placement and signal strength of your Access Point. Make sure it is within range of your devices.

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