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Does the USG Flex H model support the fuzzy search function in the sub-options of the Web GUI?
Question : Does the USG Flex H model support the fuzzy search function in the sub-options of the Web GUI? Answer : Yes, the USG Flex H model supports this function. The user can search for the keyword in the Search insights field of the sub-options , for instance, by searching for a 'ge3' on Network > Interface > Interface…
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Does the USG Flex H model support the fuzzy search function in the main menu of the Web GUI?
Question : Does the USG Flex H model support the fuzzy search function in the main menu of the Web GUI? Answer : Yes, the USG Flex H model supports this function. The user can search for the keyword in the upper left corner field of the main menu, for instance, by searching for a 'VPN'-related function.
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Why is the PoE function not working on the USG Flex H/HP models?
Question : The user may encounter an issue where the PoE function is enabled on the USG Flex H/HP models, and the device is connected to a PD device, but the PoE function is not working and there is no power displayed on the PD device. What could be the possible reason? Answer : The possible reason could be that the user…
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How do I enable or disable the PoE function on the USG Flex H model using the CLI?
Question : How do I enable or disable the PoE function on the USG Flex H model using the CLI? Answer : The user can use CLI to enable or disable the PoE function. For instance, to disable the PoE function on port 2 of the USG Flex 200HP, follow the steps shown below: usgflex200hp> edit running usgflex200hp running config#…
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What is the PoE port number for each USG Flex H/HP model?
Question : What is the PoE port number for each USG Flex H/HP model? Answer : The user can refer to the table below to check the PoE port number for each USG Flex H/HP model:
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How do I check the PoE configuration on the USG Flex H model using the CLI?
Question : How do I check the PoE configuration on the USG Flex H model using the CLI? Answer : The user can use the CLI "show config poe port <port-number> enabled" and " show config text running poe port <port-number> enabled " to check the PoE configuration on the USG Flex H, as shown in the example below for the USG…
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How do I enable or disable the PoE function on the USG Flex H model through the Web-GUI?
Question : How do I enable or disable the PoE function on the USG Flex H model through the Web-GUI? Answer : The user can navigate to Network > Interface > Port > Configuration > POE to enable or disable the PoE function. For instance, to disable the PoE function on the USG Flex 200HP, follow the steps shown below: Click…
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How can I check the PoE port status of the USG Flex H model using the CLI?
Question : You found PoE Port is not working, It is possible that Firewall did not supply enouth Power or the PoE device needs more watts. How do I check the PoE port status of the USG Flex H model through the CLI?" Answer : The user can use the CLI "show state poe port <port-number>" to check the current POE port status.…
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How do I reset the PoE port through the CLI on the USG Flex H model?
Question : How do I reset the PoE port through the CLI on the USG Flex H model? Answer : The user can use the CLI "cmd poe reset-power port <port-number>" to reset the specific POE port, for instance, the user can use CLI "cmd poe reset-power port 2 " to reset the POE port of the USG Flex 200HP. usgflex200hp> cmd poe…
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How do I reset the PoE port through the Web-GUI on the USG Flex H model?
Question : How do I reset the PoE port through the Web-GUI on the USG Flex H model? Answer : The user can navigate to Network > Interface > Port, hover over the PoE port (e.g., Port 2 of the USG Flex 200HP), and click the Power Reset button to reset the PoE port. This will temporarily power off the port by disabling and…
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How can I check the PoE port status on the Web-GUI of the USG Flex H model?
Question : How can I check the PoE port status on the Web-GUI of the USG Flex H model? Answer : For instance, if the USG Flex 200HP's PoE port P2 is connected to a Powered Device (PD) with 1Gbps, such as an IP camera, a wireless router, an IP telephone, or a general outdoor router, the user can navigate to Network >…
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How do I disable the 'Redirect to HTTPS' function via the CLI on the USG Flex H model?
Question : How do I disable the 'Redirect to HTTPS' function via the CLI on the USG Flex H model? Answer : The user can use the below CLI to disable 'Redirect to HTTPS' function. usgflex500h> edit running usgflex500h running config# vrf main http-server secure-server usgflex500h running secure-server# force-https false…
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How do I disable the 'Redirect to HTTPS' function via the Web-GUI on the USG Flex H model?
Question : How do I disable the 'Redirect to HTTPS' function via the Web-GUI on the USG Flex H model? Answer : Navigate to System > Settings > Administration Settings > HTTP > Disable Redirect To HTTPS. How do I verify it? Open the browser and enter an HTTP URL, such as the device's local Web-GUI: http://192.168.168.1. You…
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How do I update the firmware via FTP on the USG Flex H model?
Scenario : Users typically use the Web-GUI to update the firewall firmware, but it's also possible to use FTP for firmware updates. This FAQ will guide you on how to execute this. Answer : Please prepare a PC to connect to the firewall's LAN port and obtain a DHCP IP (for example, the assigned DHCP IP is 192.168.168.33…
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How do I check the syslog level from the packet file?
Question: The user can refer to this FAQ: How do I check the syslog packets using Wireshark? to check the packet file. But how to identify its syslog level from the packet file? Answer : The user can identify the syslog level from the Level field of the Syslog message, for instance, the syslog server receives the…
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How do I configure USG Flex H firewall to send debug-level logs to a Syslog server?
Question: How do I configure USG Flex H firewall to send debug-level logs to a Syslog server? Answer : Please navigate to the GUI path Log & Report > Log Settings > Remote Server 1, and select the debug-level Log Categories you want to enable. Activate the Syslog feature, select the log format, set the Syslog server…
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How do I check the syslog packets using Wireshark?
Question: The user can refer to this FAQ: How do I capture the syslog packets through the GUI on the USG Flex H model? to use the Web-GUI to collect the syslog packets. But how can the syslog packets be checked using Wireshark? Answer : When the user opens the .cap file in Wireshark, they can enter the keyword 'syslog' to…
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How do I capture the syslog packets through the GUI on the USG Flex H model?
Question: How do I capture the syslog packets through the GUI on the USG Flex H model? Answer : The user can use the Web-GUI to collect syslog packets as a useful debugging method. Navigate to the GUI path Maintenance > Diagnostics > Select the interface and Host port 514(the default syslog service port), and save this…
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How do I check if the syslog is being sent from the USG Flex H firewall using the CLI?
Question: How do I check if the syslog is being sent from the USG Flex H firewall using the CLI? Answer : The user can use the CLI to verify if the syslog is being sent from the firewall properly as a useful debugging method. For instance, if the user sets up the syslog server on the ge3 interface's LAN network with port…
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How do I configure USG Flex H firewall to send logs to a Syslog server?
Question: How do I configure USG Flex H firewall to send logs to a Syslog server? Answer : Please navigate to the GUI path Log & Report > Log Settings > Remote Server 1, and select the Log Categories you want to enable. Activate the Syslog feature, select the log format, set the Syslog server address, server port, and log…