Why is the PoE function not working on the USG Flex H/HP models?
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Zyxel_Jeff
Posts: 1,338 
Zyxel Employee
Zyxel Employee
Question :
The user may encounter an issue where the PoE function is enabled on the USG Flex H/HP models, and the device is connected to a PD device, but the PoE function is not working and there is no power displayed on the PD device. What could be the possible reason?
Answer :
The possible reason could be that the user is using the wrong adapter to connect to the USG Flex H/HP models, which prevents the power supply from supporting the PoE function. Therefore, please ensure that the correct adapter is used to connect to the USG Flex H/HP models.
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