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Can I configure multiple VLANs on one port on USG FLEX H?
Question: Can I configure multiple VLANs on one port on USG FLEX H? Answer: Yes, it's allowed to configure more than one VLANs on one port.
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How can the SFP ports on USG Flex 700H be set to 10G?
How can the SFP ports on USG Flex 700H be set to 10G? For the USG Flex 700H model, the SFP ports (P13/14) are pre-configured to operate at a fixed speed of 10G. There is no option to modify the negotiation settings to other speeds.
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How to Add Secondary IPs When Primary IP is DHCP on H series Firewalls?
Currently, in H series, to add secondary IPs the interface must be static type Please following the workaround for this DHCP scenario: Workaround: If you want to use the secondary IP which ISP give for Virtual Server. Please setup the IP as External IP in Virtual Server
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How do I check the online clients for the USG Flex H on Nebula?
Question : How do I check the online clients for the USG Flex H on Nebula? Answer : The user can navigate to Site-wide > Clients to check the online clients. The feature has been supported since firmware version V1.32, so the device needs to be updated to V1.32 or a later version.
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How to configure static route on USG FLEX H on Nebula?
In enterprise or advanced SMB (Small and Medium Business) network environments, it's common to deploy a Layer 3 switch within the LAN to handle internal routing between VLANs. To ensure proper communication between these internal VLANs and external networks (such as the internet or remote sites), a static route must be…
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How to configure NAT on USG FLEX H on Nebula?
Here is an example of allowing access to the internal server behind USGFLEX H device with network address translation (NAT). Internet users can access the server directly by it's public IP address and a NAT rule will forward traffic from the internet to the local server in the intranet. Here is an example that the internet…
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How to configure security policy on USG FLEX H on Nebula?
Security Policy A security policy is a template of security settings that can be applied to specific traffic at specific times. The policy can be applied: to a specific direction of travel of packets (from/to) to a specific source and destination address objects to a specific type of traffic (services) to a specific user…
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How do I set up the DHCP option function on the USG Flex H model?
Question : How do I set up the DHCP option function on the USG Flex H model? Answer : Please navigate to Network > Interface > Interface > Internal LAN interface, which includes the DHCP server. Extend the Additional DHCP options to add a DHCP option. Add a DHCP option setting. For instance, choose Option as User Defined,…
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How do I check if the WAN IP is working and if I can ping 8.8.8.8 successfully?
Question : How do I check if the WAN IP is working and if I can ping 8.8.8.8 successfully on the USG Flex H series model? Answer : Once the user completes the WAN interface settings, they can navigate to the Web-GUI path: Maintenance > Diagnostics > Network Tool then select the WAN interface and ping 8.8.8.8 to verify that…
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How do I check if the WAN PPPoE IP is working and if I can ping 8.8.8.8 successfully?
Question : How do I check if the WAN PPPoE IP is working and if I can ping 8.8.8.8 successfully on the USG Flex H series model? Answer : Once the user sets up the PPPoE settings and successfully dials the PPPoE connection, they can navigate to the Web-GUI path: Maintenance > Diagnostics > Network Tool then select the WAN…
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Why policy based route connectivity check fail on H series
Question: Why policy based route connectivity check fail on H series Answer: Firewall use the next hop ip address as probe source, You can verify by following CLI. FLEX700H> cmd ping X.X.X.X source {interface} Where X.X.X.X is probe address ; interface is next hop interface
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What is the meaning of the Check Period value for the WAN Connectivity Check on the USG Flex H?
Question: What is the meaning of the Check Period value for the WAN Connectivity Check on the USG Flex H? Answer: It represents the time, in seconds, between each connectivity check performed by the firewall. For instance, the USG Flex 500H will perform the WAN connectivity check every 30 seconds. This means there will be…
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What is the meaning of the Check Timeout value for the WAN Connectivity Check on the USG Flex H?
Question: What is the meaning of the Check Timeout value for the WAN Connectivity Check? Answer : It represents the time, in seconds, that the firewall will wait to determine whether the connectivity check is successful. If the connectivity check fails, the user should investigate why the WAN connectivity is not…
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How can I collect diaginfo file on the USG Flex H using the CLI when WebGUI access is unavailable?
Question: How can I collect diaginfo file on the USG Flex H using the CLI when WebGUI access is unavailable? Answer: You can collect diaginfo fle by CLI: (wait for around 5 minis) usgflex100h> cmd diagnostics diaginfo collect ac start Check diagnostic file has collected done usgflex100h> show diagnostics diaginfo collect…
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How to block internet access from a specific vlan?
Question: How to block internet access from a specific vlan? Answer: During creating a VLAN interface, it requires to assigning the interface to a specific zone. You can create a specific zone for selected VLAN. And then create policy control rules to allow Intranet network and block Internet network. From VLAN10 to LAN,…
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How can I check the current session status on on the USG Flex H using the CLI?
Question: How can I check the connection session on the USG Flex H using the CLI for troubleshooting purposes? Answer: The user can use the CLI command show conntracks to check the exist session table, as shown below:
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How can I check the ARP table on the USG Flex H using the CLI?
Question: How can I check the ARP table on the USG Flex H using the CLI for troubleshooting purposes (such as debugging DHCP, etc.)? Answer: The user can use the CLI command show arp-table to check the current ARP table, as shown below:"
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How can I check the status of the PPPoE interface on the USG Flex H using the CLI?
Question : How can I check the status of the PPPoE interface on the USG Flex H using the CLI? Answer: The user can use the CLI command show state vrf main interface pppoe <PPPoE interface name> to check the status of the PPPoE interface. Please refer to the example below for the USG Flex 200HP model: usgflex200hp> show…
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How can I check the PPPoE configuration on the USG Flex H using the CLI?
Question : How can I check the PPPoE configuration on the USG Flex H using the CLI? Answer : The user can use the CLI command show config vrf main interface pppoe <PPPoE interface name> to check the current PPPoE configuration. Please refer to the example below for the USG Flex 200HP model: usgflex200hp> show config vrf…
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How do I configure PPPoE on the WAN interface settings for the USG Flex H model?
Question : How do I configure PPPoE on the WAN interface settings for the USG Flex H model? Answer : Navigate to Network > Interface > Interface > PPPoE, and add a profile Select the Authentication Type, and type the user name and password. Click the Apply button to save it. Once the PPPoE connection is established, the…