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How to edit a profile?
Step 1: Open the AiShield App which is installed in your mobile device. Step 2: Tap the "Access Control" icon to go to the "Access Control" page. Step 3: Press and hold on the selected profile until the "Delete" and "Edit" buttons are shown and tap the "Edit" button. Step 4: Change the profile name, picture and reassign…
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How to quickly block a profile?
Step 1: Open the AiShield App which is installed in your mobile device. Step 2: Tap the "Access Control" icon to go to the "Access Control" page. Step 3: Tap the "Quick
Block" button. Step 4: Tap "Yes"
to block the devices assigned to this profile from the . Step 5: The profile is blocked.
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How to create a profile?
Step 1: Open the AiShield App which is installed in your mobile device. Step 2: Tap the "Access Control" icon to go to the "Access
Control" page. Step 3: Click the "+"
icon to create a profile and manage devices in your network. Step 4: Input a
"Profile Name" for the new profile and select devices to add into the
profile.…
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How to activate AiShield license?
Please download and install the Multy App and the AiShield App from Google Play (Android) or APP
Store (iOS) first. Step 1: Open the Multy App which is installed in
your mobile device and login with your myZyxelCloud account. Step 2: After finishing
the installation of Multy Plus (WSQ60), tap the "AiShield" icon to open…
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How many network security prevention technologies are supported by Aishield?
Aishield supports the following network security preventions: IPS (Intrusion Prevention System) This feature intercepts the connection and check
if the content has malicious purpose. This feature contains the following events: * Denial-of-service (DoS) * Unauthorized-access * Web-attack * Trojan-activity * Shellcode-detect…
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What kind of event is detected by AiShield as a Warning event?
When AiShield detected a
warning event, the traffic still can pass through and the threat event is recorded in the App.IPS (Intrusion Prevention System) Low event IPS event includes Critical/High/Medium/Low severity
levels. The severity level is based on severity scores for CVE Entries which
are provided by the U.S.…
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Multy Nodes - How Many?
What is the maximum quantity of multy’s that can operate off a single site? I can see from the FAQ it says up to 4, but is truly the maximum? #MultyX_Nov_2018
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What kind of event is detected by AiShield as a Threat event?
When AiShield detected a
threat event, the traffic will be blocked and the threat event is recorded in the App. IPS (Intrusion Prevention System) Critical/High/Medium
event IPS event includes Critical/High/Medium/Low severity
levels. The severity level is based on severity scores for CVE Entries which
are provided by the…
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How long can I keep the AiShield service log records?
The AiShield App keeps the log records for the past 30 days.
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Should I use the same myZyxelCloud account on Multy App and AiShield App?
If you have logged in Multy App with your myZyxelCloud account, when you download and open the AiShield App, it will automatically log in with the same myZyxelCloud account and retrieve protection services for your WiFi System from the cloud server.
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How many profiles can be created with my WiFi System?
For Access
Control, the maximum profile number is 16.
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When will the offline client be removed from device list?
The offline client will be removed from the device list when it has been offline for over 7 days.
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How to check the expiration date of my AiShield service?
Step 1: Open the AiShield App which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap ">" icon
to go to the account information page. Step 4: Tap
">" icon of "License Information". Step 5: The
status of license will be shown on the screen.
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How to check the version of AiShield App?
Step 1: Open the AiShield App which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: The
"APP Version" information can be found at the bottom of the screen.
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How many wireless devices does Multy U (WSR30) support?
A WiFi System of Multy U (WSR30) units supports 64 devices per radio. Multy U (WSR30) has 2 radios which are 2.4GHz and 5GHz. Therefore, 128 is the maximum number of wireless connections.
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How to create a profile of parental control via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Parental Control" icon. Step 3: Tap the device name from the device list. Step 4: Tap the "Join Profile" button to show the option list at the bottom of the screen and choose "Create New Profile...". Step 5: Input the name of the new…
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What does Pink/Blue Rotate LED mean?
The Pink/Blue Rotate LED means Multy U (WSR30) is configured completely. Users can connect to Multy U (WSR30) and enjoy the network service such as surfing the Internet.
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Does Multy U (WSR30) have a web interface for configuration?
There is no web interface for configuring Multy U (WSR30). Please download and install the Multy app in your mobile device to manage Multy U (WSR30) units directly.
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Does Multy U (WSR30) support Ethernet backhaul?
Yes, Multy U (WSR30) supports Ethernet backhaul in order to reduce the risk of wireless interference. Multy U (WSR30) is the model which supports both wireless backhaul and Ethernet backhaul. Through Ethernet backhaul, Multy U (WSR30) can provide more stable Internet service during surfing the Internet.
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What is Multy U (WSR30)?
Multy U (WSR30) is designed to provide our homes with comprehensive WiFi coverage, with no blind spots. Tri-band Dedicate superhighway Multy WiFi System creates a high speed Internet superhighway for all of your devices no matter where your devices connect the system.Unified WiFi name and password Multy WiFi System…
