Multy App not compatible

Mosvold

I just bought a pair of multy x. But I cannot install the app on my Huawei P20. It say my device is not compatible. When i use "https://play.google.com/store/apps/details?id=com.zyxel.multyx&rdid=com.zyxel.multyx" both my phone and tablet is gray.
Please advice.

#MultyX_Dec_2018

Zyxel_Steven

@Mosvold,

In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.

Dexter

Hi Mosvold,

Multy X is only supported on mobile phone, not supported on tablet.
https://homeforum.zyxel.com/discussion/150/what-are-the-required-android-and-ios-versions-for-multy-app/p1?new=1

Can you provide some screenshot of your problem on Huawei P20?
And what is the Android version?

Mosvold

This is my phone:
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I cannot find the app when I search in Google Play, But only when I search google..
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Zyxel_Steven

@Mosvold,

In order to provide you with a better assistance, we have contacted you via private message. Please kindly check your message box.