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How to add the 2nd node via Multy App?
Step 1: 2 options to add the 2nd node. There
are two ways to add the 2nd node.* After the 1st node is set up successfully, tap the Add Multy? button to continue installing the 2nd node. * Tap the Menu icon. Tap Add Multy in the menu list. Step 2: Follow the instructions shown on the screen to add the 2nd node and tap the…
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How to set up the 1st node via Mutly App?
Step 1: Download and install the Multy App. The Multy App can be found in Google Play for Android devices and in App Store for iOS devices. Please download and install it in your Android or iOS mobile device before installation. Step 2: Start to Install. Tap the Start Installation button. Step 3: Choose the Multy U (WSR30)…
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How to set up the "Speed Test Results" notification via Multy App?
The Speed Test Results notification will notify users while using Amazon Alexa to run
the speed test. Please follow the below steps to enable the notification. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
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How to set up new firmware notification via Multy App?
When a new firmware is available, the New Firmware notification will inform users via Multy App. Please follow the steps shown
below to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
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How to set up the "New Device Connected" notification via Multy App?
When a new device connects to Multy U (WSR30) network, the New Device Connected notification will inform users via Multy App. Please follow the steps shown below
to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings"…
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How to sort the client device list via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Parental Control" icon. Step 3: Tap the "Filter" icon. Step 4: Select client list type to sort.
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How to configure Static IP during installation via Multy App?
Step 1: Click the "Static IP" button. If Multy U (WSR30) is not able to access Internet during the installation, the screen will be directed to the Unable to Access Internet page. Please tap the Static IP button to set a static IP address. Step 2: Fill in the information for setting up a static IP address. Please fill out…
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How to change the device name and icon via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Parental Control" icon. Step 3: Find and tap the device name in the device list. Step 4: Tap "EDIT" icon. Step 5: Tap "Save" after changing the device name and icon. In the example, new device name is MyNB and new type icon is Laptop.
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How to configure PPPoE during installation via Multy App?
Step 1: Click the "PPPoE" button. If Multy U (WSR30) is not able to access Internet during the installation, the screen will be directed to the Unable to Access Internet page. Please click the PPPoE button to set PPPoE connection. Step 2: Fill in the information for PPPoE connection. Please fill out the form with correct…
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How to change the operating mode via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap to change the operating mode in "Network Mode". If Bridge Mode is selected, please make sure Multy U
(WSR30) can get an IP address from a DHCP server.
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How to disable WiFi via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "WiFi Settings" icon. Step 3: Tap the edit icon. Step 4: Switch off to disable WiFi and tap
"Save". Step 5: The whole WiFi Settings will be grayed out.
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How to change DNS server settings via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the icon of "Primay Multy". Step 3: Tap "DNS
IP". Step 4: Tap "Custom DNS". Step 5: Modify "DNS
IP". Step 6: Tap "Done" to save settings.
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How to reboot Multy U (WSR30) via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the icon of "Primay Multy". Step 3: Tap "Restart" to reboot Multy Plus . Step 4: Tap "Confirm". Step 5: Wait for rebooting. It takes around 3 minutes to finish the reboot process. LED will blink during rebooting and then becomes Pink/Blue…
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How to reserve an IP address for a client device via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Parental Control" icon. Step 3: Tap the client device from the device list. Step 4: Switch on "Reserve IP".
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How to set up port forwarding via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Switch on "Port Forwarding" and tap "Port Forwarding Settings" to add new rules. Step 5: Tap "Single
Port Setup" or "Port Range Setup" to create a new rule. Step 6: Edit a new…
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How do I change the PPPOE settings within my Multy X setup without deleting an entire Multy X site??
How do I change the PPPOE settings within my Multy X setup without deleting an entire Multy X site?? Surely if. I change my ISP I should be able to do this like any other router but can’t seem to find where to do it within the app! Please help...I need to update the username and password for my new service provider.…
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Zyxel Multy AC3000
Dear all, I'm planning to buy a Zyxel Multy AC3000. The only part is holding me is the limited control features of the Mesh Router. Basically right now you can only control by APP and not by web interface. I would like to ask if in the future the Zyxel team will support more features by APP or maybe they will enable WEB…
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How to reset Multy U (WSR30) to factory default settings?
Sometimes you may need to reset the Multy U (WSR30) to its default factory settings and there are several ways to reset the Multy U (WSR30). Reset Button from device back The reset button is in a small hole next to the WAN port in the back of Multy U (WSR30). Please use a paper clip or toothpick to press the button for 5…
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What to do when the throughput is not good enough between the Primary node and the extender?
When running speed test to diagnose, the result shows the throughput is not good enough between the 2 nodes, please check the signal strength either by using the Multy App or through Web GUI. The Multy App Please refer to the article How to check the signal strength via Multy app? for the method to identify whether the…
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What to do if the primary Multy can't find other nodes?
When the primary node can’t find other nodes, please
follow the instructions shown below for troubleshooting. Too
far from primary node Check the other node’s location on Multy App to find out if
the signal strength of the node is too weak and move the node to a proper location where the signal strength is perfect.…
