Multy WiFi System - Zyxel Community

Connection drop
Hi I have internet drop on my Multy both hard and WiFi changed web browser as requested by Zyxel no difference . If I change back to by home hub 5 and it all works fine. Can I have some help with this as the help desk has passed me on , Ready to put in the bin it’s a very expensive mistake #MultyX_Sep
Can Multy X main AP connect 2nd, 3rd satellite AP via its LAN port for backhaul traffic?
Could the new satellite AP connected with the main AP via its LAN port? #MultyX_Sep
How to set up the "Speed Test Results" notification via Multy App?
The Speed Test Results notification will notify users while using Amazon Alexa to run the speed test. Please follow the below steps to enable the notification. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
How to set up the "New Device Connected" notification via Multy App?
When a new device connects to Multy Plus (WSQ) network, the New Device Connected notification will inform users via Multy App. Please follow the steps shown below to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings"…
How to set up the "New Firmware" notification via Multy App?
When a new firmware is available, the New Firmware notification will inform users via Multy App. Please follow the steps shown below to configure the notification settings. Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Settings" in the menu list. Step 4: Tap…
What to do if the primary Multy can't find other nodes?
When the primary node can’t find other nodes, please follow the instructions shown below for troubleshooting. Too far from primary node Check the other node’s location on Multy App to find out if the signal strength of the node is too weak and move the node to a proper location where the signal strength is perfect.…
How to reset Multy Plus (WSQ60) to factory default settings?
Sometimes you may need to reset the Multy Plus (WSQ60) to its default factory settings. The reset button is in a small hole next to the Power Jack in the back of Multy Plus (WSQ60). Please use a paper clip or toothpick to press the button for 5 seconds and LED will start Red Blinking to show you the Multy Plus (WSQ60) unit…
How to sort the client device list via Multy App?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Access Control" icon. Step 3: Tap the "Filter" icon. Step 4: Select client list type to sort.
How to find the current app version of Multy Plus (WSQ60)?
Step 1: Open the Multy app which is installed in your mobile device. Step 2: Tap the "Menu" icon. Step 3: Tap "Information" in the menu list. Step 4: Find "App Version" in "Information" page.
How to create an Access Control profile via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. In order to be able to access the Web GUI, you might have to get the correct IP address…
Multy X - Bridge Mode
I am thinking of buying a Multy X and I have a question before purchasing. When in bridge mode do you lose the guest wifi functionality ? or can the fronting router use a vlan tag to segregate the guest traffic ?. Or is the guest network just another SID and password with no segregation ? #MultyX_Sep
How to create a IPv4 firewall rule via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to get the current topology of Multy Plus via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to change the channel of 2.4GHz WiFi network via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
How to get the current channel of 5GHz WiFi network via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…
What channels are used for Admin WiFi, Employee WiFi and Visitor Network?
Multy Plus (WSQ60) chooses the best channels of 2.4G and 5G for WiFi networks when system boots up. Therefore, Admin WiFi, Employee WiFi and Visitor Network all use the same channel of 2.4GHz and the same channel of 5GHz.
Should I use the same SSID for 2.4GHz and 5GHz in Multy Plus (WSQ60)?
It is recommanded to use the same SSID for 2.4G and 5G becasue of the band steering feature. Multy Plus has to be set up with the same SSID for 2.4GHz band and 5GHz band for guiding your connected devices to connect to the band with the best performance. Although Multy Plus allows users to set different WiFi SSIDs for…
What is bridge mode?
It is also called Access Point mode. In this mode, the Multy Device bridges traffic between clients in the same network.
What is standard mode?
It's the default mode of Multy Device. In standard mode, the Multy Device acts as router and routes traffic between a local network and another network such as the Internet.
How to check the signal strength via Web GUI?
Step 1: Access the Web GUI with a web browser. * Open a browser such as Chrome, Firefox, Safari and so on. * Type http://zyxelwifi.com, http://zyxelwifi.net or http://192.168.212.1 (default IP address) in the address bar of the browser. * In order to be able to access the Web GUI, you might have to get the correct IP…

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