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What channels are used for Main WiFi and Guest WiFi?
Multy U (WSR30) chooses the best channels of 2.4GHz and 5GHz for WiFi networks when system boots up. Therefore, Main WiFi and Guest WiFi both use the same channel of 2.4GHz and the same channel of 5GHz.
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Should I use the same SSID for 2.4GHz and 5GHz in Multy U (WSR30)?
It is recommanded to use the same SSID for 2.4GHz and 5GHz becasue of the band steering feature. Multy U (WSR30) has to be set up with the same SSID for 2.4GHz band and 5GHz band for guiding your connected devices to connect to the band with the best performance. Although Multy U (WSR30) allows users to set different WiFi…
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What type of WiFi security does Multy U (WSR30) use?
WPA2-Personal
(AES) is the default security type for Multy U (WSR30). WPA2 Personal
is the main WiFi security method and is used by most home and small business
users.
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What does Amber Fast Blinking LED mean?
Amber Fast Blinking LED for every half of one second indicates that Multy U (WSR30) is doing a factory reset. To trigger a factory reset, you need to press the reset button for more than 5 seconds and then release it.
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What does Amber Blinking LED mean?
When LED is showing Amber Blinking, it means Multy U (WSR30) is upgrading the firmware. There are 2 possible situations for firmware upgrade: * During installation, the WiFi system will check the firmware version and will trigger the firmware upgrade procedure for the Multy unit if the firmware of the Multy unit is not the…
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What does Blue Blinking LED mean?
Blue Blinking LED means Multy U (WSR30) and Multy app have been paired together via buletooth and Multy U (WSR30) is running the installation procedure.
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What does Blue Solid LED mean?
Blue Solid LED can only be seen when the Multy U (WSR30) boots up for the first time before installation. It means the Multy U's (WSR30) Bluetooth is ready for configuration. Please use the Multy app to run the installation procedure and enjoy the benefits of the Multy WiFi system.
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What does White Blinking LED mean?
When the Multy U (WSR30) is starting the boot-up procedures, LED should turns from White Solid to White Blinking.
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What does Red Solid LED mean?
On the 1st node, Red Solid LED represents the Internet disconnection. Please check your Internet connection first. On the 2nd node, Red Solid LED represents the backhaul disconnection. Please make sure the 2nd node is not moved far from the 1st node. If it still shows Red Solid LED, please try to remove the 2nd node from…
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What does White Solid LED mean?
The White Solid LED means the Multy U (WSR30) just powers on and is going to start boot-up procedures.
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How long is the power cord of Multy U (WSR30)?
The length of the power cord is 1.8 meters. ･ Power: 12V DC, 1.5A･ Power consumption: 14 watt max
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Does Multy U (WSR30) have a WPS button?
Because WPS is a less secure method to establish the wireless connection, Multy U does not support WPS.
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How to find the WAN address(IPv4) of Multy U (WSR30)?
You can either use Multy app or Web GUI to find the WAN address(IPv4) of Multy U (WSR30). Multy app from home page Step 1: Tap the icon of "Primay Multy". Step
2: WAN IP can be found in "Detail" page.
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Which Bluetooth version does Multy U (WSR30) use?
Bluetooth v4.1 is built-in in the Multy U to communicate with the Multy app for installation usage. Bluetooth v4.1 technology mainly improves smart connectivity
for power saving and secure data transfer.
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Is it mandatory to register an account before setting up Multy U (WSR30)?
Yes, it is mandatory to register an account on myZyxelCloud for better support and future security services. With a registered account, the configurations are saved in both your device and myZyxelCloud. You can manage Multy U (WSR30) nodes from any of your devices with the same account.
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Can I still use Multy U (WSR30) if the modem provided by my ISP has a built-in WiFi router?
Yes, Multy U (WSR30) attaches to the gateway using an Ethernet cable from the gateway’s Ethernet LAN port. You will find that both Multy U (WSR30) and the gateway provide WiFi services at home. If your gateway is leased from your ISP, you might want to contact your ISP to request them to disable the gateway’s WiFi service…
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Does Multy U (WSR30) replace my modem?
A modem provides the connection from your ISP’s broadband service and Multy U (WSR30) has to connect to a modem via an Ethernet cable to gain the access to the Internet. Multy U (WSR30) is an example of a wireless router. Once a modem brings in information from the Internet, a router distributes this data to your personal…
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What kind of Internet type does Multy U (WSR30) support?
There are three options to connect Multy U (WSR30) to the Internet, this includes: DHCP, PPPoE and Static IP provided by the ISP. Detail description can be found below if you would like to get more details. DHCP Abbreviation of Dynamic Host Configuration Protocol. A method of connection where the ISP assigns your IP…
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How can I change settings on my Multy X router when it is greyed out?
I have recently spent 5 hours 'attempting' to set up a Multy X router. The worst thing is that the application assumes you have internet access already in order to set it up. I do not. Where I live there is barely any mobile data/h+ connections so this is nearly impossible. I have plugged the router into my dsl modem and…
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Multy X Installation - plug into Modem or existing Router?
During the installation the Multy application states to install the Multy X by plugging it into the modem. I have read that on some Amazon questions that it actually needs to be plugged into your existing router and not your modem, is this true? #MultyX_Oct_2018
