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How to request MSP trial to try MSP function?
Nebula provides the MSP function for Managed Service Providers (MSPs) to manage networks of multiple customer organizations easily. Furthermore, we also offer a month's MSP trial for MSPs to test MSP function. This FAQ will guide you on how to apply MSP trial requests. Path: Please go to Organization-wide > License &…
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The device with 1-year CNP/ CNP+ license
We offer special rates on a bundled SKU on NWA1123ACv3 with 1-year CNP license and NWA110AX with 1-year CNP+ license for US and EMEA markets. Please contact your local Zyxel representative or you may purchase the bundled SKUs on Zyxel Amazon Stores. Device P/N Description NWA110AX-US0202F NWA110AX,FOR UNITED STATES REWORK…
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Why my add-on license disappears after I remove my device?
The Nebula license functions on a per-device basis, so it's inherently connected to the specific device it's assigned to. As a result, if you remove the device, the corresponding license will be removed as well.
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Can I transfer the add-on license from broken device that has been removed?
Scenario Some users might remove their devices from the organization since the device is malfunctioning. But after removing the device, the license will follow the device and disappears from the organization. This topic is going to guide Nebula users on how to transfer the add-on license from the broken device that has…
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How do I synchronize all of my licenses?
To synchronize your Nebula devices' licenses on Nebula Control Center, follow these steps: Access the Nebula Control Center (NCC) and navigate to Organization-wide > License & inventory > Overview. Click on "Purchase license" to start the license acquisition process. In the Requirement collecting step, set the same…
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How can I configure the expiration date for a license during the purchase?
During the license purchase process, a pop-up message will appear asking for confirmation of your purchase details. In the Requirement collecting step, you can select the desired expiration date for the license. Choose the appropriate date that aligns with your requirements.
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License Purchase and Activation Process in Nebula Control Center
Since Nebula Phase 15.00, users can easily acquire licenses and have them automatically assigned to their devices. This article will guide you through the simplified process of purchasing and activating licenses in Nebula Control Center. Purchasing Licenses To purchase licenses for Nebula devices, follow these steps:…
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How to import your license and assign it to your device in the organization?
Import your License to the organization: Go back to Nebula and add
licenses in the Organization-wide > License &
inventory > Licenses tab; you can use the template to import the licenses for
bulk upload. Figure 1: Import the license Assign
the license and Upgrade: Select
the license(s) and click “Action”
button to assign.…
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How to upgrade your organization type from base to profession/plus pack.
Introduction Paragraphs: In Nebula P12, we’ve made a significant improvement to
the license purchasing progress; users now are able to use the calculator to estimate
how many licenses he/she needs and exports the purchasing list. Also, Nebula
Control Center (NCC) are linked to Zyxel’s online store – Marketplace now,…
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How do we assign large number of licenses to our devices in Nebula Control Center?
In the past, we need to assign
license one by one and it may take too much time
if there are hundreds of licenses. With so many licenses to manage, it is also
possible that some licenses may be assigned to wrong devices. Now Nebula release Smart License Assignment to simplify
the whole process. Here is the whole process: *…
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What does each license status mean and what action it can be done?
After Nebula Phase 11(Apr. 11, 2021), the user may see several kinds of license status in License & Inventory page. Here is the definition of each license status: * Active: The license is assigned to a specific device and activated. * Queued: The license is assigned to a specific device, and the license is waiting for the…
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How to Perform Nebula License Transfer?
If you have accidentally registered your license into the same Nebula device which causing your organization entering 15 days of grace period like the figure below, as you can see that the switch MAC: 20:06:29:11:06:D3 don't have PRO license. It is possible to transfer the NCC PRO/PLUS license points between devices by…
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Important tips to help you quickly understand Nebula License 2.0!
In April 11, 2021, Nebula Control
Center (NCC) launched its milestone release phase 11 with License 2.0, which offers
multiple subscription options to meet customers’ needs. Whether you are looking
for a complimentary option giving you some peace of mind at no extra cost, more
control over your network updates and…
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[NEBULA] How to register your Nebula license?
Once you have received your Nebula license key, you need to register to your organization. By following the below process, you could easily complete the process and enjoy Nebula Pro Pack/Security Service in just a few simple steps. Step 1: To register a key, please login to https://nebula.zyxel.com and access the…
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Bundle & Non-bundle license devices and Limited Lifetime License
Some of the Nebula devices might include a FREE bundled license that will be activated once the device is registered into an organization. Besides of the benefit that the bundled license provides, such as upgrading your org with PRO features, it is important to distinguish between a bundle and a non-bundle license device…
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Nebula Control Center License Expiration
My Organization has been downgraded to Nebula, what are the changes made? ContentNebula Control Center license expiration................................... 2 Nebula Control Center changes Organization type.................................................................... 3 Nebula -free-…