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Security advisor pop-up
Hello, My question may be simple, but I can't find the pop-up window with the recommended change of ports and geolocation that appeared after logging into the GUI recently. After making the changes, the window no longer appears and I don't know how to make it appear again. Can anyone help? I remember that in GUI there was…
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SSO on a RDP Server
Hello, With a ATP700, I set up a SSO access on our network from the LAN. It works from every PC but not on our Remote Desktop Server (2012R2). We have 2 DC (2016) and the SSO Agent is install on both. On the FW (Current User List), I see only one user connected from the RDP. maybe the first of the day ?…. On the Agent's…
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Hacked VPN100
Somehow some Hackers gained Access to a VPN 100, created a user, ssl-vpn and some routes. Then they crypted servers behind the zywall. Does Zyxel know more about this issue?
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SecuExtender 4.5
Buongiorno a tutti. ho installato la versione 4050 del SecuExtender sul mio nuovo surface con cpu snapdragons Xp64100. Si è installato senza errori ma quando lancio l' applicazione non si apre. Qualcuna sa come fare
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Zyxel USG Flex 50 Content Filter not applying to Chromebooks
We have a customer with a USG Flex 50 router with the latest 5.39 firmware on it. They have 5 Chromebooks and we just discovered that the content filter policy on the router does not apply to them. The windows computers are filtered properly. DNS filter is setup. I also added a firewall rule to block QUIC ports 80 and 443.…
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Disabling Nebula on USG LITE 60AX? Alternatives with offline configuration?
Hi! I bought a USG LITE 60AX and was not happy to learn that apparently there's no way to configure it locally apart from very basic settings. Furthermore, NCC configuration can take multiple minutes for a change to manifest (and I don't know when, meaning I wait for a random amount of time and retry things). But worst of…
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USG40 to USG Flex 50 and USG60 to USG Flex 100 : configuration migration is possible?
A "simple config" USG40 is going to be put offline for a new USG Flex 50. The configuration migration from USG60 to USG Flex 100W (I was helped and suggested as howto from zyxel representatives) and USG40 to USG Flex 100 was… less than ideal, however worked. But according to the configuration converter website… USG 40 to…
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Cannot connect VPN IKEv2 to usg 100
I have configurate a IKEv2 VPN connection but each time i cannot connect and i saw this error message in the log 1 2024-10-17 07:55:12 warn ADP Rule_id:1 from WAN to Any, [type:UDP-Decoder(74)] oversize-len Action:Drop Packet [count=3] V5.39(ABUH.0) / 2024-08-22 06:21:11 Can you help me ? Best regards
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What does "Fast Forwarding" do on a USG40?
I have a USG40 that has worked well for a long time, but recently my internet speed has been increased and I noticed that the USG40 is not fast enough. I get around 150mb/s through the USG40 but if I connect directly to the modem I get over 300mb/s, so the USG is obviously the problem. I do not have any of the UTM features…
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USG Flex 500 spontaneously blocking MSP360 backup solution
USG FLEX 500 spontaneously started blocking our MSP360 backup solution. It started with blocking googletagmanager.com then cloudberrylab.com. Added 'allow' security rules for the domains specified by MSP360 (though they weren't needed until now): *.cloudberrylab.com *.msp360.com *.mspbackups.com But this appeared to block…
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open vpn client
hello , can i use openvpn client in atp models on premise? because i don't see the download configuration button like in your example in cloud mode
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USG Flex 50AX - SSL VPN Won't Connect
Tried both on Mac and Windows with latest client. New router. No port forwarding to speak of very vanilla. Has static public IP. Followed the guide here at bottom, seemed quite straightforward but the router doesn't seem to allow the connection. Here's what the log is showing on the client. It behaves like it's blocked…
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ssl vpn problem with usg flex 50W (ex USG20W-VPN)
Hello everyone, I have a problem connecting my Windows 11 pro computer to SSL VPN with ZywallSecuExtender 4.0.5.0. the VPN connects, receives an IP and disconnects directly. Here the user SecuExtender.log : [ 2024/09/20 21:41:56 ][SecuExtender Agent][DETAIL] Checking service (first) ... [ 2024/09/20 21:41:56 ][SecuExtender…
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Change default pop3 and smtp port for email security
Hi, a stupid question ... I didn't find how to change the default pop3/smtp port that email security scans. I use different accounts in our network with different ports and none uses the default ports Thanks?
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connection problems with zyxel vpn 100
Hi, when I'm connecting throught l2tp on macos over local ADSL using same subnet of VPN I'm not able to connect to servers in vpn (ping timout). The "Send all traffic over VPN" flag is set
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ATP800 is using higher RAM, exceeding 90%, leading it to not being accessible sometimes
i am encountering another strange issue that i believe you have help with. I noticed that our ATP800 is using higher RAM, exceeding 90%, leading it to not being accessible sometimes, and can lead to traffic drops or being unresponsive. There is nothing strange we are doing on the gateway, and almost most of the services…
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ATP500 HA
Good morning, I have a ATP 500 with Gold security pack. I would like to add another ATP 500 and enable HA feature. Have I to buy some license to do this? Thank you.
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Blocked access to ATP800 HA when pressing PPpoE connect
Hello, I have a serious problem with an ATP800 installation in HA v5.39. When trying to activate PPoE disconnected from a WAN, by pressing connect, the counter starts counting and access to the ATP800 as an admin user or any other user is lost. The user and password screen appears but access is not possible. Only by…
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SecuExtender disconnected after 8-10 seconds
I found some post which is about some connection issue for SecuExtender in HP laptop, but I already updated the latest Wi-Fi driver, Firewall firmware and using SecuExtender 4.0.5.0, but my new HP laptop just connect to my Zyxel firewall 8-10 seconds, the connection is gone. I found the user still login in the firewall. In…
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USG20W-VPN problem after 5.39 upgrade with Geo Policy
Hi, I have two USG FLEX 50W (USG20W-VPN) that after upgrading to firmware 5.39 blocked ALL incoming rules with Local Geography (Italy)... Now I have set "Source IPv4" on "Any" to solve the problem on both device. On USG 200 and 100 no problem... any idea? Greetings Cristian
