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Is SecuExtender VPN Client chargeable?
Question: Is SecuExtender VPN Client chargeable? Answer: Yes, SecuExtender VPN Client is a subcription based software. You can vist Zyxel Marketplace and go to License Store > Software Licenses > VPN Client to purchase SecuExtender license.
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Why can't I connect SSL VPN to USG FLEX H using SecuExtender SSL VPN Client Windows client 4.0.5.0?
Question: Why can't I connect SSL VPN to USG FLEX H using SecuExtender SSL VPN Client Windows client 4.0.5.0? Answer: The old SecuExtender SSL VPN Client Windows client 4.0.5.0 is not compatible with USG FLEX H series.…
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How to find the license key from a client workstation that uses SecuExtender VPN Client?
Question: How to find the license key from a client workstation that uses SecuExtender VPN Client? Answer: On SecuExtender VPN Client, click "About..." to check the licnese key and registration Email.
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How to resolve SecuExtender VPN Error Code 70?
Question: I am encountering Error Code 70 while trying to activate SecuExtender VPN, even though I have administrative rights. How can I resolve this? Answer: Error Code 70 typically indicates that the VPN client cannot access the licensing server to get the authorization token needed for activation. To resolve this issue,…
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How do I set up SecuExtender on a USG FLEX H device to generate a tbg file?
Question: How do I set up SecuExtender on a USG FLEX H to generate a tbg file? Answer: After you enable "Remote Access VPN" on your USG FLEX H device, go to SecuExtender VPN Client and click Configuration > Get from Server. The SecuExtender VPN Client will fetch the configuration file from USG FLEX H.
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Why are some DH options missing from SecuExtender?
Question: For old version of SecuExtender(IPSec_6.6.87.108), it supports the DH options from DES, 3DES, SHA-1, DH1, all the way to DH21. However, why DES, 3DES, SHA-1, DH 1, DH 2, DH 5 are missing from the new version of SecuExtender VPN client (IPSec_SSL_VPN_7.7.40.019). Answer: We remove DES, 3DES, SHA-1, DH 1, DH 2, DH…
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Why is IKEv1 missing from SecuExtender?
Question: For old version of SecuExtender(IPSec_6.6.87.108), it supports IKEv1, however, why IKEv1 is missing from the new version of SecuExtender VPN client (IPSec_SSL_VPN_7.7.40.019). Answer: We remove IPsec/IKEv1 from SecuExtender(IPSec_SSL_VPN_7.7.40.019) for security reasons, this protocol is already deprecated by the…
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What can we do when SecuExtender IPsec VPN client does not work on macOS
Symptom The status
always remains grayed out or turns into a red light and back to gray within a
second after clicking “Open tunnel”. And the console
is empty after you change anything or fail to open tunnel. Root Cause If
SecuExtender IPsec VPN client cannot work on your macOS, it's likely the
default security settings…
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Patch for SecuExtender IPSec VPN Client Windows10 tablet mode operability issue
Issue Description:When using a Windows 10 laptop with tablet mode, a long press on the screen will not take action as right-click button, resulting in the user cannot export, save, or add a new VPN gateway. How to fix it: 1. Exit IPSec VPN Client2. Download the zip file in the attachment and extract it.3. Rename…
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Remote Access VPN Wizard for SecuExtender IPSec and Non-SecuExtender IPSec VPN Clients
With USG FLEX/ ATP( since ZLD 5.20) you are able to provision predefined
settings on your device to SecuExtender
IPSec as well as non-SecuExtender IPSec VPN clients. This article will show you
how to use Remote Access VPN Setup
Wizard to quick setup VPN tunnel using IKEv2 with EAP-MSCHAPv2 authentication. Set up VPN Tunnel…
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How to Use Two Factor with Google Authenticator for VPN Access?
How to Use Two Factor with Google Authenticator for VPN Access? In previous firmware versions, USG supports
pin code by SMS/Email as two-factor authentication method. However, SMS-based
two-factor authentication is not safe. Compared to SMS-based method, Google
authenticator is the most secure method to receive…
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How to access device Web GUI remotely via SSL VPN tunnel?
(1) Add a new access policy for SSL VPN in CONFIGURATION > VPN > SSL VPN > Access Privilege. (2) Move the SSL VPN user to "Selected User/Group Objects". Set a proper IP pool for SSL VPN users. Select the address from Network List to allow SSL VPN user access to local network. In this example, SSL VPN users can access…
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How to establish SSL VPN tunnel from Windows PC
Step 1 – User Account Setup Login to the Zyxel router and go to
menu, Configuration → Object → User/Group. Click the Add button to insert user accounts for
SSL VPN access. SSL VPN users CANNOT be administrator account "User
Type". Step 2 – User Group Setup If you have created multiple user
accounts you may want to group…
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SecuExtender 4.0.3.0 for Windows failed to access ZyWALL's LAN
The
fix will be merged to the next official firmware version 4.33 which will be
released in January 2019. Before
the official firmware is released, you can use subnet instead of range for
SSL_pool as the temporary solution if you got the same issue.
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How do I allow SecuExtender clients to access servers in the remote site/company through VPN tunnel?
Topology (lan:
192.168.1.0/24)USG60------IPSec VPN------USG210(lan:
192.168.11.0/24)----PC(192.168.11.33) SSL
VPN client is connected to USG60. SSL VPN pool is 192.168.99.0/24. Site
to site VPN tunnel is established between USG60 and USG210. On
USG60 Create
a policy route. Source:
SSL VPN pool. In this example, SSL VPN…
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How to configure IPSec VPN on SBG3300-N series
SCENARIO DESCRIPTION: This section describes the external interface of the IPSec VPN features. Users can configure IPSec VPN using either the simple wizard of the web configuration GUI. The simple IPSec VPN Wizard is and manage the IPSec VPN is described first, followed by the description of the web configuration GUI.…
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What is the procedure to make an IPsec VPN client work on Windows 10?
SCENARIO DESCRIPTION: In the current version, if users want to have an IPsec VPN client, they need to change the parameters by following the steps outlined below: SETUP/STEP BY STEP PROCEDURE: Steps : Step1: Click Start then click Settings. Step2: Type Control Panel in the Search field then double-click the Control…
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How to Deploy SSL VPN with Apple Mac OS X 10.10 Operating System
SCENARIO DESCRIPTION: This is an example of using the ZyWALL/USG SSL VPN client software in Apple MAC OS X 10.10 Yosemite operating systems for secure connections to the network behind the ZyWALL/USG. When the VPN tunnel is configured, users can securely access the network from a Mac OS X 10.11 Yosemite computer.ZyWALL/USG…
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How to Configure IPSec VPN with ZyWALL IPSec VPN Client
This example shows how to use the VPN Setup Wizard to create a site-to-site VPN between a ZyWALL/USG and a ZyWALL IPSec VPN Client. The example instructs how to configure the VPN tunnel between each site. When the VPN tunnel is configured, each site can be accessed securely. SETUP/STEP BY STEP PROCEDURE: Set Up the…
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How to Deploy SSL VPN with Windows 10 Operating System
This is an example of using the ZyWALL/USG SSL VPN client software in Windows 10 operating systems for secure connections to the network behind the ZyWALL/USG. When the VPN tunnel is configured, users can securely access the network from a Windows 10 computer. ZyWALL/USG SSL VPN with Windows 10 Note: All network IP…