Miaa  Freshman Member

Hi Daniel_TMC , NR7101 IP passthrough be enabled by default, LAN unit will obtain WAN IP address from network side. Did you try disable IP passthrough to check whether improve the problem or not? (Go to web GUI>Network Setting>Broadband>Cellular APN>Modify APN#1>disable IP Passthrough)

Hi BrandSafway , Zyxel official website can download NR7101 datasheet for reference. Is the datasheet include the relevant bandwidth information you looking for?

Hi vanderloeb , the device LED is off it may device not receive power. If device exact receive power, you can check whether device displays complete information on Cellular WAN Status GUI page(GUI>System Monitor>Cellular WAN Status) and also try Reset button via web GUI(GUI>Maintenance>Back/Restore>Reset).

Hi PaoloToy67 , you can try enable VoLTE service on NR5101GUI Voice Mode page. I hope this will help you.

Hi PlanetInfo, how about the LTE signal strength while it loses 4G connection? You may check the RSRP values on GUI Cellular WAN Status page.

Hi Gaim , there is a power saving feature on GUI, you may check it whether be activated and let device enters sleep mode or not. (GUI>Maintenance>Power Saving>Power Saving)

Hi Gaim , there is a power saving feature on GUI, you may check it whether be activated and let device enters sleep mode or not. (GUI>Maintenance>Power Saving>Power Saving)

Hi NikitaGrishin , un-tick the Enable option of "Network Monitoring" to check whether any different or not.

Thanks for the information about the new firmware. :)

Hi Fremmed, my NR5101 with firmware 100ABVC4C0 and my mobile phone connect to NR5101's WiFi can access to device via Zyxel Air App. You may download Zyxel Air App from App Store or Google Play. I hope it will help you.

Hi diogene, LTE7490-M904 default in IP Passthrough mode(bridge mode), so ping to device doesn't work. Regarding SSH access from device's WAN, firstly make sure your SIM card have ability to get public WAN IP or not, then you can configure device in routing mode(refer below Image01) and enable SSH for WAN on "MGMT Services"…

Hi Alex_Koney , you can try logout from device web GUI then login again to recover the problem.

Hi bhliedtke , it seems some WiFi problem on iOS 15 recently , if you encountered problem after the update, you might need install next new one to see whether fix the problem.

Hi Pawel , the modem information all shows N/A is oddly. Did the problem happen at the first time bootup the device? Is it possible exchange a new one from the store where you bought the device?

Hi beatus , did you try direct connect a PC on NR5101's LAN port to check whether LAN IP 10.0.0.2 accessible or not?