Ohenriquez65  Ally Member

I think I partly figured out the issue. the devices I have issues with are iphones 13 mac: F8:C3:CC:D8:1B:D5 when I roam out of the area, I have to manually connect again to the SSID BEST. The other SSID connections, don't require I connect manually…if I set the connection to connect automatically when I'm within the…

hello zyxel support access is enabled

@Zyxel_Kay Yes I have done what you described, it the issue is after tue device is connected. In the morning after a few hours, the device is disconnected, and when I attempt to connect it it says I’m using the wrong security. Is like there’s a timer , which I don’t have. Is there an expiration on connections? Or is it…

why is it taking forever to get a response from zyxel?

@Zyxel_Judy Thank you for responding. I can now connect to all of the clients. Please include a note about guest network in the quick start guide. My thought this feature was to allow users to connect to my network via a guest option, never did it cross my mind that enabling this feature blocks wireless clients to connect…

@Zyxel_Jerry The issue seems to be not only with the mas it withe the printer also. The support was opened already, so no change was required. I tried incognito mode to see if that was it , nothing. Yesterday I spent about one hour trying to get my hp printer configured and could not get this done. Can you confirm you can…

Thanks for the opportunity to participate in the XMG1915 switch trial. It has been very informative to be part of the trial and to get to play with the switch. I have seen the power of this device as I have seen a dramatic improvement in video streaming from a NAS device by using the switch. 4K video is coming through…

hey Jerry, thanks for the response, but will I be able to connect one of the NWA220AX-6E with the existing multy system I have? Or will I need to get two new NWA220AX-6E systems ? I need to know interoperability please.

I need the latest WiFi 6e or 7 if it is available. Any recommendations? Also is my current multy wsq50 compatible with the setup you are describing?

I tried and there's no internet access. My default gateway is 192.168.212.1 when I set my up to 182.168.1.10 it says it is not in the same subnet. I had to change my subnet because I have a lab environment. please help. I have a switch that has 50 mbps latency and trying to figure out why 

I have a similar issue that just started happening after 8 months of having the 2 multy system 

I have another post regarding signal strength in 2.4gh which is really bad. On the 5gh I get the full signal. I’m trying to fix this and my analyzer is telling me the problem is related to an over used channel multy is on.

Thanks but multy doesn’t allow you to change channels, so what would be the point of using an analyzer?