Zyxel_Kelly  Freshman Member

@Roma, Welcome to Home Forum. In order to provide you with a better assistance, I have sent you private message. Please kindly check your message box.

@DemoNkrd, Glad to see you on forum. In order to provide you with a better assistance, I have sent you private message. Please kindly check your message box.

Hi @Lomprayah Glad to see you on forum again! B) You can find the release note from FTP of Zyxel as below: ftp://ftp.zyxel.com/Multy_X_(WSQ50)/firmware/V2.00(ABKJ.4)C0.pdf

@farinaR @stymie16 Thanks for your feedback. We have contacted you via private message to get information. Please check your message box. Thanks. 

Hi Voha, In order to provide you with a better assistance, I will contact you through private message,please check your message box. :)

@MDASSSS Thank you for choosing Zyxel product. In order to provide you with a better assistance, We have contacted you via private message to get information. Please check you message box. Thanks. 

@kt3000 In order to provide you with a better assistance, We have contacted you via private message to get information. Please check you message box. Thanks. 

Hi Peg, Welcome to Home Forum. Could you share the model name of device and provide the snapshots?

@rastaramses2 Glad to see you on forum. :) Maybe Asus devices only recognize specific channels, you may try to disable Auto Channel Selection and change wireless channel of NBG418N as Channel-01. If problem still only exist on Asus devices, we suggest you can also check with Asus support team.

@Kornec Welcome to Home Forum. In order to provide you with a better assistance, We have contacted you via private message to get information. Please check you message box. Thanks.

Hi vojaka Welcome to Home Forum. In order to provide you with a better assistance, We have contacted you via private message to get information. Please check you message box. Thanks.

Hi @white5677 Welcome to Home Forum. :) In order to provide you with a better assistance, We have contacted you via private message to get information. Please check you message box. Thanks.

@Ralle, Thanks for your clarification. Hope you are happy with our support. o:) @chip, Multy X (FW: V2.00(ABKJ.1)C0) is supported Dual Stack IPv4/IPv6,We suggest you can also check the IPv6 type with your ISP.Could you also check if PC get IPv6 information when direct connect with Motorola cable modem?If yes, you are…

@JayJax Glad to see you on HOME FORUM! :) In order to provide you with a better assistance, I PM you some questions for this case, please help to check your Inbox. ;)

Hi Zuio, Thanks for your helping,let me update the conclusion in this post. The Private Network be disabled after checking log file,this problem be resolved via enable Private Network with iOS device,For the function to enable/disable Private Network,we will add it in latest Android-App around end of this month.