logging into web network map

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Peg
Peg Posts: 2  Freshman Member
edited April 2018 in Smart Home Product
I can give my username and password but when it gets to next page it never stops spinning and doesn't connect.  Am I doing something wrong

Others_April

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  • Peg
    Peg Posts: 2  Freshman Member
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    It keeps saying welcome to the web-based configurator and never opens the page
  • Zyxel_Kelly
    Zyxel_Kelly Posts: 40  Freshman Member
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    Hi Peg,

    Welcome to Home Forum.  
    Could you share the model name of device and provide the snapshots?

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