logging into web network map

Peg Posts: 2  Freshman Member

April 2018 edited April 2018 in Smart Home Product

I can give my username and password but when it gets to next page it never stops spinning and doesn't connect.  Am I doing something wrong

Others_April

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  Peg Posts: 2  Freshman Member

  April 2018

  It keeps saying welcome to the web-based configurator and never opens the page

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  Zyxel_Kelly Posts: 40  Freshman Member

  April 2018

  Hi Peg,
  
  Welcome to Home Forum.  
  Could you share the model name of device and provide the snapshots?
  

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