Zyxel_Ryan  Zyxel Employee

Hello @LarsRas, According to your description, I am wondering if there is ip collision in your environment. Due to default IP of USG is 192.168.1.1 and it is same as the one of GS1920, if you did not change IP of GS1920, it is most likely that the IP of USG and GS1920 are same. Thus, your USG and macbook warn you arp…

Hello @GabrieleMax I'm curious how you found the problem. Did you try to remove all other devices connected firstly and then connected PC with GS1900? I suspect if it is possible that the files were actually coming from other devices, for example, one of other servers, instead of GS1900. Could you have a try to remove all…

Hi @kevin, You can use QoS setting on GS1900 with following steps. 1. Access the Switch via WebGUI. 2. Go to Configuration -> QoS -> General and choose the specific port (The port connected with stream server) to configure CoS Value to the priority you want. (Don't recommend to configure the highest priority 7 because…

Hi, It seems that you have already tried to use console. If you cannot see any message after connecting with switch, it might be that your baudrate is not set the same value as switch on your terminal. Try to use 9600 or 115200. After you make sure you can see message from console, please follow the topic: 5.13 How to…

Hi Dennis, I got some idea for you. 1. Have you tried to use only one link with your Asus router? Is the link speed 1000M? Or it is still 100M? I am curious why you are trying to enable LACP on your router? As I know, usually people don't do LACP to Router. 2. Can you check the port status of Asus Router? Because LAG1 is…

Hi @RonHal, Make sure your PC's IP address is in the same subnet as GS1900(EX: 192.168.1.100). Furthermore, if your PC IP address is correct, but still cannot access GS1900, please make sure IP of GS1900 is default IP. You can press reset button on front panel to make it return to factory default. Then you should be fine…

Hello @murawey Thanks for your idea sharing! Due to the most of models you have are end of support now, I think it is not possible to do the modification. Nevertheless, I believe your idea can help to make ZYXEL product better and better. I did a test and find that the current maximum characters that can be shown on the…

Hello @maxsaf According to your description, your Optcore or Robofiber stop transmitting or/and corrupted info from DDMI. First of all, to clarify it it is a problem of the switch or not, I would like to know if the problem happens on all other ports or only certain ports? If it happens on all ports, I will assume that…

Hello @MFB As our discussion in the PM, after confirming, the problem is related to hardware. Please contact your reseller for further assistance. Moreover, due to tech-support includes some sensitive info, I will remove it for you from last message. Ryan

Hello @Kevin_FT It seems that you have already configured setting properly. How about PM me the configuration of GS2210 and I try to find the problem directly from it? Besides, based on your description, I assume your topology looks like below. Am I right? Ryan

Hi @MFB May I know if the symptom happened on every ports? Or only certain ports? Except for the two cameras, is there any other devices using PoE? If yes, what are other devices? Besides, can you screenshot your message Error: PoE was abnormal (access fail)! for us? Lastly, can you PM me your tech-support? (Maintenance >…

Hello @Kevin_FT What do you intend to configure SSID VLAN on your AP? I assume that there are at least two SSID VLAN on AP. One is for management (VLAN1), while another is for general users. Am I right? Can you share more details about your application? Ryan

Hello @paulmac Maybe I can explain it more clear by the following example. We assume the switch boots up at 10:00 am. That is, the saving time will be 11:00 am, 12:00 pm, 1:00 pm....and so on. (Once a hour) If port link up/down happens at 10:15 am and the power is off accidentally at 10:50 am, the port link up/down log…

Hi @paulmac Zyxel switch backup its log every one hour. That is, if switch suffers power outrage and shut down before the next hour of saving log, the event log in this period will be wiped. Ryan

Hi guys, Thanks for your discussion. About @Alex's question, we usually set a port PVID with untagged out. If we set a port as tagged out, the PVID is usually useless under this setting. Ryan