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Why is there no traffic data in syslog when a client roams between APs?
In scenarios where you are using syslog to analyze AP and station use, you might observe instances where there is no traffic shown in the logs despite the station being connected. Here are some key points to understand the behavior: 1. Syslog simply forwards event logs. If an event (like a client disconnection) occurs…
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How to import custom certificates on standalone AP?
1. Log in to the AP’s web interface. 2. Navigate to the Configuration > Object > Certificate page. 3. Click Trusted Certificates Tab > Import your certificate files by uploading them. Note: Importing through the My Certificates page only works with Zyxel device-generated certificates.) Please input the file in Binary…
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What is the purpose of port 22 on an AP?
Port 22 is used for Secure Shell (SSH) connections, allowing administrators to remotely access and manage the access point. SSH provides a secure, encrypted connection for tasks like configuration, troubleshooting, and monitoring. In the context of access points, SSH on port 22 is commonly used to: Remotely manage the…
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Alternative Physical AP Shutdown Method
Currently, there’s no physical button on the Access Point (AP) for direct shutdown. To manage power effectively, consider using PoE switch scheduling or a smart plug to turn off the AP as you want it to power off.
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How to check the uptime of an AP via CLI?
To check the uptime of an Access Point (AP), follow these steps: 1. ssh into your AP 2. excure below command Router> show system uptime show system uptime -------------------------------------------------------------------------------- system uptime: 1 days 20:30:31
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Why is my AP not connecting to Nebula even though it has power over Ethernet?
Troubleshooting a Disconnected AP in Nebula: If a access point is powered via Ethernet (PoE) but appears as disconnected in Nebula, the issue may be with the uplink connection to the internet. To resolve this, follow these steps: 1. Check the LED Status of the AP: If the LED alternates between amber and green, it indicates…
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What does the AP LED Blinking Green indicate?
A slow blinking (On for 1 second, Off for 1 second) green LED on a Zyxel Access Point typically signifies below conditions. The wireless module of the Zyxel Device is disabled or fails, the Zyxel Device is using default wireless settings, or the Zyxel Device is configured to be managed by NCC but is not yet registered with…
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Why do some APs not apply the new settings after changing the profile via CLI on controller?
It's noticed that while some APs successfully switch to new settings, others do not and remain on the original. This inconsistency can stem from a few reasons, primarily due to how the controller handles commands for multiple APs. 1. Adjust Command Interval: When deploying configurations to multiple APs simultaneously,…
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Understanding Power Supply and POE Behavior for the WBE660S
Understanding Power Supply and POE Behavior for the WBE660S In today's discussion, we'll dive into the crucial aspects of power supply and Power Over Ethernet (POE) behavior specifically tailored for the Zyxel Networks WBE660S device. Understanding these elements is essential for ensuring your device operates efficiently…
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Simplifying Firmware Upgrades with Zyxel's One-Click Feature
Simplifying Firmware Upgrades with Zyxel's One-Click Feature In an effort to streamline the firmware upgrade process for our users, Zyxel Networks is thrilled to introduce a significant enhancement to the standalone Access Point (AP) management: the One-Click Firmware Upgrade feature. This new addition to the web Graphical…
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What are the key differences between the Zyxel WAX650S, WAX630S, and WAX610D models?
The Zyxel WAX650S, WAX630S, and WAX610D are all advanced Wi-Fi 6 (802.11ax) access points, but they differ in a few key aspects: Radio: WAX650S: This model has 3 radios, including one dedicated for monitoring. WAX630S and WAX610D: Both have 2 radios. RF Specifications: WAX650S: Features 4x4 MU-MIMO with four spatial…
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Scheduled Power Management for Access Points
Since no feature or commands and no physical button designed on AP for direct shutdown the device currently. If you need to physically shut down the AP, consider using PoE switch scheduling or a smart timer plug. This will turn off the power to the AP at scheduled times.
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How to View BSSID and IP Address for Zyxel APs?
To view the BSSID and IP Address for each APs in your network, follow these steps: 1. SSH into the AP. You can find the login credentials under Site-wide > Configure > Site settings > Local credentials in your network settings. 2. Enter the command > debug interface ifconfig 3. Look for the wlan interface details. This…
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How to Schedule Reboot on standalone AP?
Implementing a scheduled reboot can be a crucial operational strategy for various reasons, with a primary focus on meeting customer requirements and addressing IoP issues. Go to Maintenance > Reboot > Enable the schedule > Set Time and select Day
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How to manual DNS on Standalone AP?
Talking about IP setting of an AP, in previous firmware, we could only manually set or use DHCP or to all sub-settings. Although most of users are satisfied with this design. We still received some requests, hoping the interface setting can be the same as Microsoft Windows System – where DNS setting and Host IP Address can…
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How to configure VLAN for standalone AP LAN Port
Some AP models have both uplink and LAN ports. These physical Ethernet ports on your AP connect the AP to your network and other devices. The LAN1 port is typically used to connect other devices to your AP, such as a computer, printer, or another network device. To configure VLAN for the AP LAN port on a standalone AP: Go…
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WBE660S Wi-Fi 7 AP power supply and behavior
WBE660S requires an input through a USB Type C connection. To meet this AP’s specification, the power supply should reach at least 45 watts. For example, each port should have a 15V3A capability. If powered by USB-C, while the power supply is insufficient, the AP will not power on, meanwhile the small LED light next to the…
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How to Change AP's System Name via ZON Utility
To change the system name of the access points through the ZON utility, follow these steps: Open the ZON utility and choose the device you wish to modify. Select IP Configuration. Update the System Name with the desired name.
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Understanding the Uplink and LAN1 ports on an AP
Certain AP models feature both Uplink and LAN1 ports. These physical Ethernet ports on your AP serve to connect the AP to your network and other devices. This FAQ aims to provide a clear understanding of these two ports. Uplink port: The Uplink port is used to connect the AP to your network. This could be a connection to a…
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Does my AP model can be managed by the AP Controller/ USG FLEX/ ATP?
The AP model series vary in their support for the AP Controller feature: Models that support AP Controller: The AP models in the Ultimate (5x/6x Series) such as WAC500, NWA5123AC HD, WAC6303D-S, etc., 2. Models that do not support AP Controller: The models in the Small Business (SB series), including NWA50AX, NWA90AX,…