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How to Create WiFi for NWA50AX (Nebula) to Extend Your Existing WLAN
Scenario/Background When setting up a wireless network, you might want to extend the WiFi coverage by creating an SSID on a new access point or router that is identical to the existing SSID of your current network. This allows seamless roaming for devices as they move between different areas covered by different access…
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I need a 2.4 GHz network, how to configure it on NWA50AX (Nebula)
Follow these steps to configure a 2.4 GHz network on Nebula. Configuration Steps Path: Configure > Access points > SSID settings Enable Advanced Mode Add a new SSID Edit the New SSID Enter a name for your SSID (e.g., "WIFI 2.4GHZ"). Toggle the switch to enable it. Configure the security settings, choosing WPA2 for security…
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Why some devices bypass the captive portal on wireless network?
The issue where some devices gain access to the internet without completing the captive portal can be due to several factors. Here are the steps to check and resolve the problem. Modern devices and browsers often default to HTTPS, which might bypass the captive portal if network rule not configured to intercept HTTPS…
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Why can a device connect to SSID without being on the MAC list?
This issue may arise if your SSID settings are configured to allow clients to access the network without signing in or passing the authentication, except they are explicitly blocked. If the Nebula Cloud Authentication Server (NCAS) is temporarily disconnected or unreachable, the system defaults to allowing connectivity. To…
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How can I enable MLO in Nebula?
To enable MLO, please go to Configure > SSID advanced settings > Advanced settings > MLO Note: Choose at least 2 bands Clients must have MLO capability to experience this feature As of now, supported models are NWA130BE, WBE530, and WBE660S
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Does NWA55AXE support Captive Portal feature?
Yes, at the time of this writing, NWA55AXE support Captive portal feature with V7.00P1 firmware version. You can configure it in two ways: Captive Portal with Nebula Cloud Authentication: For setup instructions, please refer to our community guide: Captive Portal with RADIUS server: For setup instructions using Windows…
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What Allows an Unauthorized Client to Connect to the Network when using NCAS?
Some admin may concern the issue where a user is not on the Nebula Cloud Auth Server list was able to connect to SSID. When SSID currently security or sign-in method configured as auth with Nebula Cloud Auth Server. It means when a device tries to connect to the network, it needs to authenticate via the server. However, if…
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Why is a client not in the NCAS MAC Auth list able to connect to network?
This issue occurs because of the current settings on the Nebula Cloud Auth Server disconnect behavior. When a device tries to connect to the network, it needs to authenticate via the server. If there is a network issue preventing the server from being reached, the system reacts based on preset instructions. If the SSID…
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Where can I configure WPA as SSID security on Nebula?
Starting the process of establishing a WiFi network in Nebula begins with step: configuring an SSID. The SSID represents the network that is actively being transmitted. This guide assists you in configuring an SSID for your Nebula devices, complete with the basic settings. Log in to your Nebula…
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[Nebula] Can Captive Portal Be Used Without a License?
Captive portal is a valuable feature for managing network access and enhancing security. Here's what you need to know about using Captive Portal and its licensing requirements. License Requirements for Captive Portal Captive portal can be used without a license. Note SSID Broadcast: The Captive portal SSID will only…
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Can We Personalize DPPSK Notification Emails?
Nebula DPPSK offers enhanced security for user accounts by assigning unique pre-shared keys to each user. Here’s how you can create a DPPSK and the current limitations on customizing the notification emails. [NEBULA] How to use dynamic password for each client with DPPSK? When create DPPSK, you can enter the email address…
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How to enable Band select to attempt steering clients from 2.4GHz to 5GHz?
Using band select helps manage network traffic by steering clients from the 2.4GHz band to the 5GHz band. This can reduce congestion and improve overall network performance, especially in environments with many wireless devices. The goal is to enhance user experience by leveraging the less crowded 5GHz band, which offers…
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How do I change the captive portal logo?
A: Go to Site-wide > Configure > Access points > Captive portal customization > Logo Click the "Choose File" Please note : Images larger than 244x190 will be resized and upload file size is limited to 200 KB. We recommend PNG (preferred due to transparency), JPEG and GIF formats.
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Why can't I see WiFi in 6 GHz with Zyxel AP?
A: It might be the following reasons: 1. You currently don't have registered WiFi 7/6E capable devices on your site. WiFi 6E capable device lists: NWA220AX-6E, WAX620D-6E, WAX640S-6E, SCR 50AXE. WiFi 7 capable device list: WBE660S, NWA130BE. 2. You have NWA220AX-6E or WAX620D-6E but haven't configure your radio from 5 GHz…
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How can I set up 6Ghz only SSID?
Q: How can I set up 6Ghz only SSID A: Go to Site-wide > Configure > Access points > SSID advanced settings Select the SSID you wish to configure from the SSID field. Band mode select 6Ghz band save the change
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How can I set up 5Ghz only SSID?
Q: How can I set up 5Ghz only SSID A: Go to Site-wide > Configure > Access points > SSID advanced settings Select the SSID you wish to configure from the SSID field. Band mode select 5Ghz band save the change
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How can I set up 2.4Ghz only SSID?
Q: How can I set up 2.4Ghz only SSID A: Go to Site-wide > Configure > Access points > SSID advanced settings Select the SSID you wish to configure from the SSID field. Band mode select 2.4Ghz band save the change
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How to Check Devices Connected to a Network and Their SSIDs
To view the devices connected to your network and their respective SSIDs in Nebula: * Log in to your Nebula account. * Go to the Client Page. * You will find usage statistics of different SSIDs along with the devices connected to each SSID. If you wish to export this list as a report, you will need the Pro pack license.…
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Why can’t the captive portal option be enabled?
The captive portal option cannot be enabled because none of the access point models managed on your site support the captive portal feature. For a list of models that support the captive portal feature, please refer to the Zyxel Device Function Table.
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Why can’t the Sign-in method option be enabled?
The Sign-in method Click-to-continue option cannot be enabled because none of the access point models managed on your site support the captive portal feature. For a list of models that support the captive portal feature, please refer to the Zyxel Device Function Table.