This happens because the device you've purchased comes combined with a bundle license, which is pre-linked to the device. When you add this device to your pro organization, the system recognizes it and automatically activates the associated bundle license. This ensures that your device is ready to use with all features…
If you encounter an event similar to the figure below while attempting to add a Nebula license, it indicates that the license has already been utilized. You can verify the license status here: If you experience different symptoms, please don't hesitate to create a ticket on Nebula (for PRO pack users) or post a discussion…
The Gold Security Pack(GSP) is the recommended license for the ATP series firewall(including ATP100, ATP100W, ATP200, ATP500, ATP700 and ATP800 ). Also, it's the only available license on the ATP series firewall.
To access the voucher feature, a PRO or PLUS pack is necessary. For license detailed information, please refer to this link. WiFi voucher path:
Users are experiencing difficulty in finding their Nebula license keys in the NCC. They have licenses registered but are unsure of how to view them. This issue is particularly evident in cases where multiple licenses are involved. To resolve this issue, follow these steps: Navigate to the "Organization-wide" section in the…
The UTM Security Pack and Gold Security Pack are different licenses. The Gold Security Pack provides more security services to the user and can enhance your network security. To know the difference between the two licenses, please see the table below: Service Gold Security Pack UTM Security Pack Sandboxing √ Reputation…
After completing the order, you can download the invoice from Marketplace anytime! Here are the steps to show you how to download the order: Order History Choose the Orders you want to download by tick it Click "Download Invoice" to download the invoice
There are many reasons that could cause your license to be deferred. If your device is on-premises, you can check does the Nebula Pro Pack License and the Gold Security Pack exist at the same time, then reach us, and we can help you to revoke the Nebula Pro Pack License to activate the Gold Security Pack; If the device is…
Click Navigation Menu in the upper left corner and select the Order History icon. The following screen appears. Click View to see the invoice information of your order. You will then be redirected to an INVOICE screen. The transaction of Marketplace is powered by FastSrping. If you have any question regarding your invoice,…
Starting from the P15 release, we can purchase the licenses in the NCC platform directly. Here is the flow of how to buy a MSP license. 1. Go to My devices & services in the upper right corner. 2. Navigate to the Services tab page, then click "Purchase MSP license". 3. Specify the license with quantity based on 1 month or…
Starting from the P15 release, we can directly buy, assign and activate the licenses in the NCC platform automatically. 1. First of all, navigate to the Organization-wide > License & inventory, in the following example, this organization type is base pack, and then click on "Purchase license". Purchase license figure. 2.…
It looks like you're new here. Sign in or register to get started.