Can I use System Alert Email with BASE Pack (free)?
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Zyxel_Judy
Posts: 2,317
Zyxel Employee





From Nebula 18.10 onwards, sending alert notifications via email is now included in the BASE (free) feature set. Consequently, the email option no longer displays the diamond icon.
However, this doesn't mean all email alerts are available to BASE organizations. Some alerts are specifically tied to PRO or PLUS pack features. In such cases, sending emails or even in-app push notifications still requires the appropriate license. For example, the Wi-Fi Aid alert notification requires the Nebula PRO Pack license.
Zyxel_Judy
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