The switch will go offline for a short time (about 10 seconds) since it needs to erase the current configuration before applying a new configuration from the new site.
The switch will disconnect shortly (about 10 seconds) since it needs to erase the current configuration. However, you must manually assign your switch to a site. In addition, if the management interface settings of your switch have been changed, such as management VLAN is not default VLAN 1, no DHCP server in VLAN 1, etc.…
At times, you may be overseeing multiple organizations, and it may be unclear in which organization a particular device is registered. In this way we can check the "My devices & services".
“Device has already been registered” means the device has been registered to other organizations. You can find where is it via My devices & services (at the top of right "more" button) > Devices.
No, site location will only apply to the new devices. The registered devices won’t be applied.
This is because the device owner enables this function to prevent other users from taking ownership of this organization's device(s) by the Nebula App. If you are the new device owner, please contact the previous owner to remove the device from the organization. Here’s the reference FAQ:
This article is designed to walk you through the process of replacing a device within Nebula. It will provide a step-by-step guide for device replacement, outline which configurations require reconfiguration, and identify configurations that can remain unchanged after successfully swapping your device due to an RMA or…
Please configure the site location in Site-wide > Configure > Site settings > Site location before registering your devices. This site location will apply to your newly added device(s) as the address on the map automatically.
The NCC devices allow users to complete the registration through the QR Code with the Mobile APP. If you're the owner, you can follow the steps below to prevent other users from registering your device through the QR Code: Click "Organization-Wide Management", and choose "Organization settings" Turn on Override device…
Although the device has been removed from the organization, the previous user still owns it. Please download the Nebula Mobile APP [Android] / [iOS] and scan the QR code sticker on the device to register. Here are the guides for each product line in case the device's Nebula QR code lable is missing: Access Point Switch…
Background: If you have set up a new NWA50AX access point for your home LAN and find that managing it through the Nebula app is unnecessary for your simple LAN setup with just four access points, you may want to remove the device from Nebula and administer it locally. By doing so, you can manage the access point directly…
To move a device from one organization to another, the user will need to remove it from the site and unregister it in the inventory first. This topic will have the steps for all Nebula series to unregister them on Nebula CC. We will also explain what happen to the local configuration when "removing from the site" or…
After creating organization and site, you can register Nebula devices on Nebula Control Center(NCC). You can follow the below steps. Method 1: You can register Nebula devices via Organization-wide > License & inventory. After registering, and then you need to add Nebula device to one site. 1. Go to Organization-wide >…
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