Jason
How to unregister Nebula device and what would happen to the configuration on the Nebula device?
Zyxel_Jason
Posts: 411 Zyxel Employee
To move a device from one organization to another, the user will need to remove it from the site and unregister it in the inventory first.
This topic will have the steps for all Nebula series to unregister them on Nebula CC.
We will also explain what happen to the local configuration when "removing from the site" or "unregister from the organization" in this post.
Gateway(NSG series):
Switch(NSW series):
Switch(Hybrid switch):
Access point(NAP series and Hybrid AP):
This topic will have the steps for all Nebula series to unregister them on Nebula CC.
We will also explain what happen to the local configuration when "removing from the site" or "unregister from the organization" in this post.
Gateway(NSG series):
- Steps to remove from Site:
- Go to Site-wide > Devices > Security gateway.
- Click Pencil next to Configuration on the top left.
- Click Remove from this site and Save.
- Steps to remove from Organization
- Go to Organization-wide > License & inventory, and check the checkbox for your NSG.
- Click “Remove from organization” button to unregister NSG from Nebula CC.
Switch(NSW series):
- Steps to remove from Site:
- Go to Site-wide > Devices > Switches.
- Check the checkbox for your switch and click Move button.
- Click Remove from site and Save.
- Steps to remove from Organization
- Go to Organization-wide > License & inventory, and check the checkbox for your NSW.
- Click “Remove from organization” button to unregister NSW from Nebula CC.
Switch(Hybrid switch):
- Steps to remove from Site:
- Go to Site-wide > Devices > Switches.
- Check the checkbox for your switch and click Move button.
- Click Remove from site and Save.
- Steps to remove from Organization
- Go to Organization-wide > License & inventory, and check the checkbox for your Hybrid switch.
- Click “Remove from organization” button to unregister Hybrid switch from Nebula CC.
Access point(NAP series and Hybrid AP):
- Steps to remove from Site:
- Go to Site-wide > Devices > Access points.
- Check the checkbox for your access point and click Move button.
- Click Remove from site and Save.
- Steps to remove from Organization
- Go to Organization-wide > License & inventory, and check the checkbox for your Access point.
- Click “Remove from organization” button to unregister Access point from Nebula CC.
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